Now Hiring - State Farm Mutual Automobile Insurance Company - Licensed Insurance Customer Service in Baton Rouge, LA

Full description of the position

Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance , this role is for you. Qualifications - Must Haves: * Active P &C Insurance License * Previous experience in an insurance agency or customer service role * Ability to work on-site in Baton Rouge (not remote) * Strong communication, organizational, and customer service skills * Detail-oriented, proactive, and motivated to help clients understand insurance options Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana. Responsibilities: * Provide excellent customer service via phone and in-person interactions * Build and maintain strong client relationships * Educate clients on insurance policies, coverage options, claims, billing, and transfers * Perform needs-based policy reviews to recommend coverage options * Assist the agent with daily office tasks and reporting * Ensure timely and accurate follow-up on all client requests * Enhance the overall State Farm insurance customer experience Benefits: * Competitive salary plus performance-based bonuses * Paid Holidays and Paid Time Off * Health Insurance * Retirement Plan * Professional development and career growth in insurance sales and service Ideal Candidate: * Licensed in P &C insurance * Experienced in insurance office operations * Excellent written, verbal, and listening communication skills * Detail-oriented, organized, and self-motivated * Comfortable using insurance software and computer systems * Team player who can multitask and work efficiently * Committed to continuing education and staying up-to-date on product changes How to Apply: If you are a licensed insurance professional ready to advance your career in insurance customer service , submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process. Important Notice: This position is with a State Farm independent contractor agent , not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.