Now Hiring - Dealer Synergy - BDC Representative/ Call Center Agent in Audubon, NJ

Full description of the position

Ready to Take Your Call Center or BDC Experience Into a Role With Real Balance? Dealer Synergy is hiring In-House BDC Representatives to support our dealership clients in a structured, professional environment -- without the traditional dealership grind. No late nights.No weekends.No running across a car lot. Instead, you'll use your BDC or call center experience to handle leads, set appointments, and ultimately get the customer in the Dealership's doors -- all while being measured by clear performance standards. Automotive experience is preferred but not required. What You 'll Do * Handle inbound and outbound calls from dealership customers * Respond to internet leads via phone, text, and email * Convert inquiries into confirmed appointments * Follow proven phone scripts while sounding natural and professional * Overcome common objections confidently * Maintain accurate CRM notes and activity * Execute consistent follow-up * Hit daily and monthly performance goals * Participate in coaching, call reviews, and live roleplay What We 're Looking For * 1 -4+ years of BDC or call center experience * Strong phone communication skills * Excellent follow-up and time management * Comfortable with performance tracking and accountability * Experience using CRM systems * Tech-savvy with Google tools and modern systems * Coachable, reliable, and proactive *If you 're not comfortable roleplaying a phone script live, this role will not be a fit. Why Join Dealer Synergy? * Consistent schedule: Monday-Friday, no nights or weekends * Professional development: Ongoing, best-in-class automotive dealership and phone sales training at no cost * Growth opportunity: Advance within a high-performance organization * Compensation: Competitive base + performance-based incentives * Work-life balance: No traditional dealership hours Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Paid training * Vision insurance Work Location: In person