Now Hiring - RightWay Insurance - Personal Lines Insurance - Account Manager in Knoxville, TN

Full description of the position

RightWay Insurance is a local independent insurance agency with a commitment to serving our client the RightWay - with honesty and integrity. The agency opened in 2014 and has a strong focus on personal lines insurance such as auto, home, and life insurance. We represent 30+ insurance carriers and are looking for a customer service representative that can help manage our continued growth. Responsibilities: * Build authentic relationships with new and existing clients. * Sell New personal lines insurance policies. * Provide high-level customer service in a fast-paced, structured environment * Answer incoming customer service calls in order to service and maintain existing accounts * Provide excellent customer service in person and over the phone for clients * Offer and educate customers regarding insurance needs and provide estimates to the customer in order to increase or add coverage * Research, analyze and respond to customer policy inquiries and changes, as well as explain specific coverage and billing questions * Quote additional lines of insurance, prepare and complete insurance applications, as well as follow up on necessary information * Work towards pre-defined individual performance objectives based on productivity and customer satisfaction * Requote existing policies to ensure clients are receiving the most competitive rate for the coverage they have * Qualifications: * 2+ years customer service or office experience preferred * Excellent verbal and written communication skills * Multi-tasking ability and exceptional organizational skills * Detail-oriented * Self-motivated * Strong interpersonal skills, a team player, and the ability to empathize with customers * High School diploma or equivalent * Property & Casualty insurance license required (must be able to obtain) * Benefits * Paid time off * Fun and friendly work environment * Continuing Education & Training Benefits offered: Job Type: Full-time Pay: $46,000.00 - $57,000.00 per year Benefits: * 401(k) matching * Paid time off Work Location: In person