Now Hiring - J & J Staffing Resources - Sales Support Administrative Assistant in Horsham, PA

Full description of the position

SUMMARY: The Sales Support Administrative Assistant (contract position) is a computer-intensive administrative and customer support role responsible for managing daily communications and maintaining organized records. Key responsibilities include managing and responding to customer inquiries via email and phone, directing and prioritizing incoming messages, logging activities and customer information in the CRM system, performing electronic filing, and utilizing the ERP system to provide updates and information to customers. The role also involves coordinating with internal teams, transferring calls as needed, and performing related administrative tasks as they arise. Strong attention to detail, organization, and communication skills are essential for success in this position. DUTIES AND RESPONSIBILITIES: * Front Desk Operations: * Greet and assist visitors in a professional and friendly manner. * Answer and direct incoming phone calls to the appropriate department. * Manage the main company's email account, respond to customers, and forward emails to the relevant parties. * Coordinate with relevant departments to respond to customer inquiry. * Provide additional support to the sales team as needed. * ERP and CRM Usage: * Utilize Salesforce to log and update tasks, ensuring accurate and up-to-date records. * Use IQMS to check information and relay it back to customers via email or phone. * Sample Order processing via IQMS. * Light Account Management: * Assist with basic account management tasks, including updating customer information. * Provide support to the sales team by maintaining customer records. SUPERVISORY RESPONSIBILITIES: This position does not have any supervisory responsibilities. QUALIFICATIONS: * Proficient computer skills using Microsoft Off (Word, Excel, Outlook), Salesforce, Salesforce or similar CRM software. * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities. * Detail-oriented with a high level of accuracy. Start your application (copy and paste into browser): here: [please apply online] J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ For more information contact our office at: 215-[please apply online]. Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. INDHOR Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Referral program * Vision insurance Work Location: In person