Now Hiring - Concorde Jet Center - Professional Services Director of Sales & Customer Success in Brunswick, ME

Full description of the position

We're looking for someone to establish and run a Sales & Business Development function at Concorde Jet Center. Background on Concorde: * 160,000 sq ft facility with multiple maintenance bays * Specializing in large cabin and ultra-long-range aircraft * FAA Part 145/Part 135 certified with comprehensive capabilities * Nimble, responsive service with major facility capacity * Established facility and 20-person team based in Brunswick, Maine * Capabilities across Bombardier, Dassault, Gulfstream, Textron aircraft Must-Have Qualities: * 7+ years in sales & business development in Part 145/135 MRO * Existing relationships with aircraft management companies, pilots, or reps * Ideally some technical background: to engage with Fleet Reps and Heads of Maintenance * Entrepreneurial mindset: Self-starter who wants to be part of building a business * Leadership traits: Positive attitude, professional demeanour, clear communication Job Requirements: * Proactive outreach, engagement, and sales execution with new clients (virtually and in-person) * Develop and manage a customer and opportunity pipeline * Create and oversee marketing strategy and budget, including industry insights & innovation * Work with Head of Maintenance to manage job scheduling & planning, to ensure consistent workload * Ensure excellent customer experience before, during, and after project delivery * Procure customer and industry feedback, and work with broader team to improve company offering and performance * Work with Head of Maintenance to manage billing and quoting * Work with business owners on broader company strategy and business-building initiatives * Act with care, diligence, safety, and integrity Job Type: Full-time Benefits: * 401(k) * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience: * Sales: 5 years (Required) Willingness to travel: * 50% (Required) Work Location: Hybrid remote in Brunswick, ME 04011