Now Hiring - Benefit Cosmetics LLC - Lead Sales Aesthetician in Honolulu, HI

Full description of the position

Lead Sales Aesthetician Benefit Brow Bar at Macy's Ala Moana We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place! Essential Duties and Responsibilities -Customer Service- * Coach and lead the team in all below aspects of Customer Service, Results, and Teamwork. * The customer is the Company's number one focus, and all employee actions are to reflect this priority. * Greet customers within 10 seconds or less, always maintaining high energy on the floor. * Demonstrate and sell Benefit products. * Build and maintain great customer relationships and actively recruit new clients. * Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer. * Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate Retail partners. * Cultivate positive working and team relationships with all levels at our Retail Partners. * Ensure the customer understands and signsthe service release form. * Perform only Benefit approved and trained services offered on the service menu to Benefit quality standards to ensure customer satisfaction. * Recommend additional services to determine and meet customer needs. * Keep accurate client records on online booking. * Rebook appointments for return services. -Results- * Achieve daily/ weekly/ monthly individual service and product goals. * Grow individual and team services and product SPH. * Sell and recommend products with each service. -Teamwork- * Promote a professional, respectful, fun, and gossip-free environment for customers and employees. * Be on time and ready to work all shifts. * Act professionally, ethically, and with integrity, always using good judgment. * Help maintain clean and safe sales and stock areas. * Ensure compliance with all Company and Retailer policies and procedures. * Coach and develop the Aesthetician team to achieve greater performance with regular and consistent feedback, monthly My Journey So Far delivery, and assisting in yearly PCR delivery. * Assist the supervisor in the recruiting and hiring of all Aestheticians. * Perform new hire inductions and training for Aestheticians. * Assist the supervisor in the completion of all supply, payroll, scheduling, and other operational duties as assigned. Requirements Able to perform the following physical duties including, but not limited to * Continuous standing/ walking for a minimum of 8 hours. * Unpack and lift boxes up to 40 lbs. * Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours. * Stock and fill shelves and drawers and clean all Brow Bar areas and elements. * Work in a fragrance-filled environment. * Physical contact with clients/ customers. * Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations. * Consistent and reliable Accurate use of timekeeping system. * Perform all other duties as assigned. Qualifications * Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement. * Proven strong retail sales and/or service history. * Flexibility regarding work hours; ability to work nights, weekends, and some holidays. * Initiate and manage change in a positive manner. * Comfortable and competent at services and make-up applications. * Strong communication skills. * Adept at problem-solving. * Flexible and adaptable to customer needs. * This position requires the final candidate to successfully pass an E-Verify check. The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. The target salary range for this position is $22/hr - $26/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; flexible spending accounts.