Now Hiring - Blue Alliance IT - Sales & Client Success Coordinator in Oklahoma City, OK

Full description of the position

Sales & Client Success Coordinator Company: United Systems Location: Oklahoma City, OK

About the Role

United Systems is seeking a Sales Assistant to support our sales team through administrative coordination, customer engagement, and operational assistance. This role is ideal for an organized professional who thrives in a fast-paced environment and enjoys working across multiple departments, including Sales, Administration, and Procurement. The Sales Assistant plays a critical role in managing communication with customers, maintaining organized sales operations, and assisting with marketing efforts that enhance overall business success.

Key Responsibilities

• Prepare, format, and deliver customer quotes, proposals, and sales orders in a timely manner.
• Maintain and update customer, lead, and sales opportunity data within the CRM system.
• Provide administrative support to Sales Account Managers, including scheduling and calendar management.
• Assist in refining sales procedures and internal processes to improve efficiency.
• Coordinate with Accounting, Service, Purchasing, and Installation teams for order processing and project execution.
• Manage customer licensing and support renewals.
• Handle customer communications with professionalism and promptness.
• Monitor and document customer satisfaction through follow-ups and feedback collection.
• Build trusted relationships with customers and vendors for ongoing support and collaboration.
• Contact prospective customers (leads) to arrange meetings or introductions for the sales team.
• Support the creation and distribution of marketing materials and campaigns.
• Help plan and participate in trade shows, conferences, and promotional events. Additional Expectations
• Complete monthly and quarterly state contract reporting.
• Order and maintain office supplies, drinks, and snacks, restocking as needed.
• Assist with employee recognition communications (certifications, birthdays, work anniversaries).
• Coordinate with internal teams to support general office and administrative operations.
• Perform other duties as assigned by the Sales Manager. Technical Proficiencies
• Experience in sales support, administrative assistance, or a similar role (MSP or IT industry preferred).
• Proficiency in CRM systems such as ConnectWise, HubSpot, or Salesforce.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills with a customer-centric approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Experience supporting marketing activities such as trade shows, campaigns, or outreach (preferred).
• Proficiency with Microsoft Office 365 Suite.
• Software as assigned. Physical

Requirements

• Ability to handle equipment, talk, hear, read, write, and interpret documents.
• Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations). If this sounds like what you're looking for, it could be a great fit--for you and for us.

Benefits

of working at United Systems:

• Be part of a fun, awesome team
• 9 paid holidays
• 401K Retirement with matching contributions
• Excellent medical, vision and dental insurance
• Life insurance and disability insurance
• Cell phone stipend
• 3 weeks PTO Top Reasons our Employees Love Being Part of the Blue Alliance Family:
• Entrepreneurial Culture
• Fast-paced Flow, with a Variety of Projects
• Collaborative

Work Environment

• Training & Certifications
• Career Growth Opportunities Why Join United Systems? United Systems, a Blue Alliance company, has been a trusted technology partner for Oklahoma City businesses and schools for over 40 years. We deliver internet connectivity, cybersecurity, voice, and physical security solutions with the responsiveness and care of a local team, and the technical depth of a seasoned IT provider. We specialize in designing and deploying innovative, integrated systems for K-12 districts, libraries, and local organizations. Our reputation is built on reliability, community commitment, and customer satisfaction. If you're looking to grow your career with a team that values excellence, service, and local impact, United Systems offers the stability of a 40-year legacy, and the momentum of a forward-thinking tech leader. Work Location: In person