Now Hiring - BakerHopp Insurance Group - Commercial Insurance Middle Market Account Manager in Harper Woods, MI

Full description of the position

Accountable for: Servicing an assigned book of commercial accounts and perform new business development duties. Account Manager Responsibilities: * Primary contact for client service. * Attend client meetings as requested. * Manage annual renewal process including: o Obtain and negotiate renewal quotes. o Prepare proposal o Bind coverage and update EPIC * Remarket renewal if necessary. * Experience modification analysis (using ModMaster) by request. * Final review of processed policies. * Insured contract review. * Manage non-pay notices and process finalized cancellations. * Invoice agency bill policies and endorsements. * Follow up calls to carriers and insureds for information requests. * Maintain knowledge of markets. * Cross sell additional lines of coverage when appropriate. * Obtain change information from insured, request endorsements, update EPIC and send confirmation letter to insured - as needed. * Check and process audits - as needed. * Back-up departmental teammates. * Create Renewal Questionnaire, send to insured and follow up. * Order loss runs and experience mods for renewals - as needed. * Prepare replacement cost estimator reports - as needed. * Prepare renewal submission to incumbent carrier. * Policy processing - as needed. * Issue certificates - as needed. * Report claims to carriers and manage claim process to resolution - as needed * "As needed" refers to customer service representative (csr) responsibilities, however, account managers are required to be able to perform these duties when needed. Business Development Responsibilities: * Complete professional, agency standard new business submissions to carriers and agree to need by dates and other expectations from producers. * Submit and follow up with carriers as to status of quotes, communicate with producers regarding additional info needed and status of account. * Responsible for rating of new and remarketed business and negotiate pricing, terms and conditions. * Prepare proposals, deliver to Producers and attend new business meetings when requested. * Bind new business with the carriers and follow New Business Binding Checklist. * Attend internal and external assigned carrier meetings, maintain assigned carrier Agency Library file and provide input to Manager of Client Service, CEO and Producers about new opportunities in the marketplace. * Build and maintain excellent relationships with carriers based on trust and mutual production goals. * Responsible for updating and maintaining commercial lines new business report for your assigned book of business and new business opportunities. Qualifications: * Valid Property & Casualty License * 5+ years' commercial lines experience * CISR, CIC, CRM or CPCU designation preferred * Excellent oral and written communication skills * EPIC experience preferred but not required Benefits: * Health insurance * Voluntary Dental insurance * Voluntary Vision insurance * Long term and short term disability insurance * Professional growth coaching * Retirement plan * Paid time off Management: * Director of Client Service Schedule: * Monday to Friday Job Type: Full-time Pay: $65,000.00 - $100,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: Hybrid remote in Harper Woods, MI 48225