Now Hiring - Habitude Salon and Spa - Salon Front Desk Sales & Service Coordinator in Seattle, WA

Full description of the position

To Love and Amaze our customers and each other by delivering the highest level of customer service. Facilitate daily operations of salon or spa: focused on booking reservations and upgrading services but also managing guests experience and working with the team to give amazing customer service to customers and coworkers.

• Be able to quickly problem solve
• Excellent communication skills
• Strong organizational and time management skills
• Professional demeanor and work ethic
• Flexible to work weekends, evenings and some holidays
• Accuracy with booking and check-out transactions PASSAGES HABITS:
• Build strong and authentic relationships; manage the needs of every guest in the spa and salon
• Foresee potential challenges and resolve them proactively.
• Acknowledge every Habitude customer and ensure that no client is forgotten
• Be informative and knowledgeable about all services and products offered at Habitude and upgrade and cross market to other departments
• Collect feedback from clients at the end of their visit and pass on to MOD's and Operations Director
• Be an expert of flow & have a can do attitude
• Anticipate the day - find potential challenges and fix them gracefully
• Compassionate & concise
• Maintain cooperation and teamwork, placing a high emphasis on customer service and satisfaction
• Be sure any joys and concerns are communicated with Managers
• Operate within Habitude's philosophical and profitability objectives
• Give every customer the opportunity to upgrade and pre-book
• Inform guests of promotions and make sure they are opted in to receiving promotional emails
• Professional conversations at all times
• Come to work looking terrific and ready to perform your best
• Station/work area TLC; be aware of equipment and cleaning needs - Five Star presentation
• Support the Big Picture - cheerlead, assist and infuse positive energy
• Operate according to all departmental guidelines
• Maintain excellent attendance record
• Perform all other duties as assigned - "work at work" Job Types: Full-time, Part-time, Seasonal Pay: $22.00 - $24.00 per hour

Benefits

:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance Experience:
• salon or spa : 1 year (Preferred) Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred) Ability to Commute:
• Seattle, WA 98107 (Required) Work Location: In person