Now Hiring - Rivas & Associates PLLC - Consult Specialist (English/Spanish) in Oklahoma City, OK

Full description of the position

About Rivas & Associates Rivas & Associates is more than a law firm. We are a mission-driven team committed to making a real difference in people's lives. Our focus is on delivering top-tier legal services with compassion, clarity, and respect. As we continue to grow, we are looking for passionate professionals who want to be part of something bigger - a collaborative, fast paced environment where your work has purpose and your ideas matter. Join us in helping clients navigate life changing legal moments with confidence and care.

• Job

Overview

We are seeking a highly motivated and skilled Consultant Specialist to join our mission-driven team. This pivotal role is critical to the firm's expansion. If you are passionate about helping clients navigate their immigration journey and thrive in a results-oriented environment, we encourage you to apply.

Key Responsibilities

• Sell prospective clients on hiring the firm and the quality service provided.
• Actively drive firm growth by efficiently converting potential clients into retained clients.
• Conduct thorough consultations to assess clients' specific immigration needs and explore suitable legal options.
• Gather detailed information on client goals and challenges through active listening.
• Present clear, concise information about relevant case types and immigration solutions.
• Consult with Attorneys and/or Consult Leads to ensure accurate case assessment and guidance.
• Build strong initial client relationships by fostering trust and clear communication.
• Manage the financial component by facilitating the efficient collection of initial payments to secure engagement.
• Guide clients through the contract signing process, ensuring complete understanding of all terms.

Required Qualifications

• Must be bilingual and fluent in both English and Spanish (written and verbal).
• Demonstrated experience in a Sales role.
• Previous experience in a Customer Service environment.
• Note to Recruiters and Third-Party Agencies:
• We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process.
• Background Check Requirement: A background check is required for this position.
• Candidates must have legal authorization to work in the United States. Employment eligibility will be verified through E-Verify.
• Equal Opportunity Employer Statement: Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.