Now Hiring - Invictum, Inc. - AT&T Sales Specialist in East Liberty, PA

Full description of the position

Invictum, Inc a sales and business consulting firm, is seeking a motivated AT&T Sales Specialist to support AT&T Business clients in the East Liberty area. This role serves as a key point of contact for business customers, delivering clear, informed guidance and ensuring a seamless service experience. As an AT&T Sales Specialist, you will work directly with businesses to understand their operational needs and recommend appropriate AT&T solutions. This includes assisting clients with productivity and connectivity offerings such as wireless business plans, secure cloud-based tools, and integrated communication services. The ideal candidate brings strong organizational skills, product knowledge, and a commitment to delivering consistent, high- quality service that helps businesses operate more efficiently.

• AT &T Sales Specialist

Responsibilities

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• Support AT&T Business clients by handling wireless and fiber service inquiries, resolving account issues, and ensuring a smooth experience
• Recommend service plans, devices, and promotions that align with each business and customers goals, usage needs, and budget.
• As an AT&T Sales Specialist, you will set up new accounts by verifying documents, confirming eligibility, and coordinating activations to ensure timely onboarding.
• Keep records accurate by logging all interactions, updating service milestones, and tracking account changes to support visibility and retention.
• Review customer feedback and usage trends to identify upsell opportunities, suggest tailored solutions, and improve service delivery.
• Work closely with fellow AT&T Sales Specialists and internal teams, like billing, tech support, and provisioning, to resolve issues quickly and uphold AT&T's standards for business client satisfaction.
• AT &T Sales Specialist

Qualifications

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• Experience in sales, customer service, telecommunications role, retail role, or related experience
• Time management skills
• Detail oriented and organized
• Ability to commute to office location
• Communication skills to work with both business, customers and team members daily This position is an in-office role located in East Liberty and requires daily, on-site attendance. Remote or hybrid work is not available. Job Type: Full-time Pay: $3,800.00 - $5,000.00 per month Work Location: In person