Now Hiring - Opus Business Consulting - Customer Representative in Pittsburgh, PA

Full description of the position

Here at Opus Business Consulting, we are proud of being a foundational sales company in the Pittsburgh area, we have been servicing the greater Pennsylvania area for over 10 years. Within our decade long run we have had success as a company, but most importantly we have been helping assist our team's goals professionally. Joining our company would ensure an enriching experience in mastering soft skills that will help you in your career goals in the company or in your career. Sales experience is essential skill in most careers that only serves to benefit in the long run, along with our work culture that is well known to be the best part of our company. Job Overview We are seeking a motivated and dynamic Account Representative to join our team. The ideal candidate will be responsible for managing client accounts, fostering relationships, and driving sales growth. This role requires a strong background in customer service and sales, with an emphasis on business development and market expansion. As an Account Representative, you will play a crucial role in ensuring customer satisfaction while achieving sales targets. Our client we represent are in the tech and telecom industry, and we represent their services and acquire new customers and upgrade existing customers. We have very hands on training with a week of job shadowing and training bonuses. Our goal is to have our future account rep really understand interpersonal communication and general soft skills they may use to promote themselves in the company or use towards their long-term career goals. Our work culture is unmatched by having an open floor concept in work meetings, and open-door communication with upper management. Duties * Develop and maintain strong relationships with existing clients to ensure their needs are met and expectations are exceeded. * Meeting customers directly face to face based on leads. * Customer base including small to medium business owners, homeowners, property managers. * Identify new business opportunities through research and networking to expand the client base. * Manage the sales process from initial contact through to closing deals, utilizing Salesforce for tracking and reporting. * Collaborate with the sales management team to strategize on market trends and competitive analysis. * Provide exceptional customer service by addressing inquiries, resolving issues, and offering tailored solutions. * Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for upselling or cross-selling. * Prepare and present sales proposals to potential clients, showcasing our products and services effectively. Qualifications * Proven experience in customer service or retail sales; experience in B2B sales is a plus. * Strong understanding of sales management principles and strategies. * Familiarity with Salesforce or similar CRM software is highly desirable. * Excellent communication skills, both verbal and written, with the ability to build rapport with clients. * Demonstrated ability to manage multiple accounts while meeting deadlines. * A proactive approach to problem-solving and a strong desire for business development. * Ability to work independently as well as part of a collaborative team environment. Join us in this exciting opportunity to grow your career as an Account Representative where your contributions will directly impact our success! Job Type: Full-time Pay: $60,133.00 - $65,417.00 per year Benefits: * Health insurance People with a criminal record are encouraged to apply Work Location: In person