Now Hiring - L'OCCITANE en Provence - ELEMIS- Regional Sales & Training Manager- Miami, Florida in Miami, FL

Full description of the position

Regional Sales & Training Manager Location: Miami, Florida Permanent / Full Time We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in 'truth in beauty'. SUMMARY: It's an exciting time to join Elemis Skincare team as we build the infrastructure for rapid growth! The Regional Sales & Training Manager is responsible for: * The delivery of retail sales targets which will be achieved through building relationships & influencing retail market leadership, store teams and through the recruitment, management, development, and leadership of the Sales & Training Coordinators & freelance team. * Driving client acquisition through executing strategic initiatives/events in market, training & influencing all retail channel partners & direct reports to build brand loyalty and increase market share. * Accountability for visual merchandising execution in store & supporting in stock position, by building collaborative relationships in market & in store. Communicating needs to key internal & external stakeholders. * Driving conversion through coaching & influencing selling staff, negotiating with retail leadership for additional space and resources to support brand awareness and to maximize promotional activities. Facilitating and supporting all event execution. * Lead with empathy & accountability. Effectively managing resources to achieve ROI and schedule optimization. * In store 8 hours a day, 4 days each week, with 1 office day per week for administration. Typical work week is Tuesday through Saturday. ESSENTIAL RESPONSIBILITIES: Primary Responsibilities * Responsible for driving retail sales and executing strategies and initiatives within each retail partner to achieve/exceed sales plans. * Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations. * Responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive freelance and ensure they achieve "sales per hour" and "items per transaction" goals. * Responsible for coaching, developing & retaining strong coordinator team of up to 10 direct reports. * Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved. * Plan and manage budgets (i.e., T&E, freelance) in partnership with the Sales Director. * Create an open and collaborative environment that influences both internal & external sales teams. * Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction. * Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach in partnership with the Director of Retail. * Training for new door openings within region in person or virtually. * Responsible for on-going product training for retail accounts within assigned retail territory (i.e., rounds robins, clusters, and side by side selling). * Partnership with coordinator for corporate events within region. * Evaluates retail trends to determine resource movements against sales. * Maintain a high level of knowledge of all products as well as ingredients. * Provide best-in-class shopper experience to attract and retain customers. * Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps. Understand retail partner protocols, support, and adhere to their policies. * Provide weekly sales recaps of personnel, coordinator, and freelance team performance. * Provide competitive feedback to Director and SVP. * Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met. * Additional tasks as assigned. Sustainability Responsibility * Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars QUALIFICATIONS & CHARACTERISTICS: * Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales. * You possess a high school diploma or the equivalent. Aesthetics license recommended. * Ability to recruit, hire, inspire, and develop a high-performing in-store freelance sales team. * Ability to plan and manage budgets (i.e., freelance selling, sampling, event, and T&E budgets). * Ability to work collaboratively & build positive/effective business partnerships. * Strong communication skills. * Adaptability to change. * Proficient in Microsoft Office Suite. * Demonstrate patience. * Ability to provide best-in-class customer experience. * Ability to solve problems and resolve customer concerns. * Ability to work as a team and build strong relationships with key stakeholders. * Ability to work with all levels of management in a fast paced, high growth, changing environment. * Ability to stand for 4 hours or more. * Ability to work flexible schedule, including night, evening and/or holiday shifts. 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