Now Hiring - Express Healthcare Staffing - Professional Services Account Manager in Honolulu, HI

Full description of the position

Located in Honolulu, HI Salary: Up to $56K Annually - DOE Location: Honolulu, HI Pay: Up to $56K - DOE Schedule: Monday - Friday | 7:00 AM - 4:00 PM Are you a relationship-builder who loves solving problems and helping businesses thrive? Express Employment Professionals is seeking an Account Manager for a premier Honolulu-based company. This is a vital role acting as the primary link between external clients and internal service departments to ensure long-term satisfaction and operational excellence. Interested? Give us a call today at 808-[please apply online] for an immediate interview! Benefits * Medical, dental, vision coverage * Paid Time Off * Weekly Paychecks * Referral Bonuses Why You'll Love This Role In this position, you aren't just managing accounts-you are a strategic partner. You will work independently to nurture client relationships, identify service needs, and provide solutions that keep Hawaii's infrastructure running smoothly. Key Responsibilities Client Advocacy: Act as the first point of contact for proposals, contract renewals, and general inquiries. Problem Solving: Identify short-term and long-term client needs; resolve issues promptly to prevent escalation. Business Growth: Identify upselling and cross-selling opportunities and collaborate with the sales team on business leads. Financial Oversight: Manage work order Purchase Orders (POs) for timely invoicing and run profitability reports for account analysis. Project Facilitation: Generate and deliver proposals for equipment maintenance, repairs, or replacements. Data Management: Keep customer portals accurate and up-to-date while meeting strict KPI expectations. Qualifications * Tech-Savvy: Intermediate proficiency in Microsoft Office (Outlook, Word, and Excel) and an openness to learning new technologies. * Soft Skills: Ability to work independently, manage changing priorities, and communicate effectively with stakeholders at all levels. * Mindset: A self-starter who is accountable, flexible during times of change, and contributes to a positive team environment. Requirements * Experience: Minimum of three (3) years of direct experience in customer service, scheduling, and quoting repairs within the construction, installation, or preventive maintenance industries. * Licensing: Must have a valid Hawaii Driver License with a clean driving record. How to Apply to our Account Manager opportunity * Call our team today at 808-[please apply online] * Email your resume to [please apply online] * Apply to this posting HIOFFICE Express Office: Pearl City 945 Kamehameha Highway Unit 5 Pearl City, HI 96782