Now Hiring - Spherion - Inside Sales and Customer Service Representative in Birmingham, AL

Full description of the position

Job Summary Provides quotes and takes incoming orders for corporate products from businesses and individuals Primary Accountabilities(Essential duties:) * Effectively and promptly handle all forms of correspondence (phone, e-mail, fax, and letter), representing the company in a professional, courteous, and expeditious manner. This includes answering unsolicited inbound phone calls. * Makes outbound calls to promote and sell the company's products. * Interpret customer needs, quotes prices, delivery terms, and credit terms, and create sales orders from orders received * Overcome business and technical objections of prospective customers * Provides product samples on request to customers * Support and enable new customer and OEM sales growth efforts, such as new part creation and new account setup (Gatekeeping) * Enters new customer name and contact information into computer database * Continually improve in product and market knowledge * Initiates the customer service request when required * Processes cancellation and change orders when required * Monitors status on all open orders. Researches late orders * Maintains inventory for blanket order customers * Contacts vendors and outside sales processing for pricing * Works with outside sales and NSM to solicit new opportunities as well as developing existing cutomers. * Works with outside sales representative to keep account activities and literature up to date. * Works closely with the shop supervisors to prioritize work and schedule late or blanket stock order runs * Develop ability to quote items not in internal pricing system * Assures timely quote follow up * Assumes other responsibilities and performs other tasks as determined necessary by the National Sales Manager * Maintain regular, reliable and punctual attendance as fundamental function of the role. Position Qualifications To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education / Experience(an equivalent combination of education and experience required to successfully complete the primary accountabilities is indicated below) Degree: Associate's or Bachelor's Degree preferred Years of Experience: 3-5 years related sales experience Competencies / Technical Skills Core Competencies : Fostering Teamwork; Managing Performance; Building Collaborative Relationships; Customer Orientation; Result Orientation; Personal Credibility Organizational Competencies: Initiative; Developing Others; Influencing Others Technical Skills: Microsoft Applications; expertise in Excel and other data management tools as well as PowerPoint Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: * Health insurance * Paid time off Work Location: In person