Now Hiring - Canopy by Hilton - Professional Services Senior Sales Manager in Portland, ME

Full description of the position

Primary Objective of Position Development and implementation of the sales effort of the hotel, including securing new accounts, supervising activities of administrative personnel and executing sales strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Essential Functions * Develop and maintain relationships with key clients in order to produce hotel guest room sales, F & B sales and Catering/Banquet services * Assist in developing and managing the departmental budget and monitoring sales activity to * Ensure that contracts and proposals go out in a timely matter. * Effectively communicate to all hotel departments regarding group schedules and details pertinent to the effective management of group operations. Maintain accurate records in sales Resumes and Event Orders * Responsible for assistance in the development of the hotel-level tactical sales plans to support overall system wide plans strategies and programs * Develop and maintain good relationships with officials and representatives of local community groups, companies and trade organizations, and attend local and out of town meetings and conventions in order to generate sales for the hotel * Regularly conduct proactive and reactive connects with local and regional business to meet sales and catering goals * Attendance in weekly departmental and hotel staff meetings to facilitate good communication within the hotel. Discuss VIPs and incoming business in detail * Generate reports as required to measure business generated by the sales department * Follow up on outstanding billing for groups/events to ensure consistency * Work closely with key hotel leaders such as Dir of Rooms, Front Office teams and Banquet/Food + Drink teams to ensure events/groups are taken care of * Participation in Hotel and Food + Drink outlet social media strategy * Participation in Hotel and Food + Drink activation, programming and events throughout the year * Perform other duties as assigned by the Director of Sales & Marketing Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel: * Take responsibility for the implementation of sales plans. Monitor plans' effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures. * Participate in the Manager on Duty program * Responsible for the hiring, training, and direction of new sales administrative associates * Work in conjunction with accounting to maintain and minimize levels of account receivables. * Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. * Coordinate efforts with Rooms Division in the weekly maintenance of room inventory status so as to achieve optimal levels of revenues while maintaining high levels of guest expectations. * Develop promotional programs, point of sales materials, sales blitzes, etc. * Report on a regular basis to the Director of Sales on actual room numbers against budget and profit projections. Analyze variances and monitor the impact of initiatives and corrective actions. * Take every opportunity to amaze the guests * Ensure all guests are being treated in an efficient and courteous manner and that all Trust standards are being applied Teamwork Skills * Be an enthusiastic, helpful and positive member of the team * Be professional, responsible and mature in conduct and behavior * Be understanding of, encouraging to and friendly with all co-workers * Be self-motivated and use time wisely * Effectively communicate pertinent information both verbally and written with or without communication technology * Respond positively to new ideas * Openly accept critical/developmental feedback * Report to work on time * Perform other assignments as directed by Management * Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the handbook Job Knowledge, Skills and Abilities * Extensive knowledge of the hotel, its services and facilities * Must be able to speak, read, write and understand the primary language(s) used in the workplace with or without communication technology * Ability to be focused and self-motivated; there is minimal supervision * Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Physical Demands * Most work tasks are performed indoors. The temperature is moderate and controlled by the hotel environmental systems. * Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the rest of the working day. Length of time of these tasks may vary from day to day and task to task. * Position requires outside sales calls, driving to and from business contacts, walking, sitting, standing for various lengths of time. * Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. * Must be able to lift up to 15 lbs. occasionally. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment including computers, copiers, printers and calculators. Must be able to type 50 wpm. Job Type: Full-time Pay: From $65,000.00 per year Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person