Now Hiring - CPR RESTORATION AND CLEANING - Mitigation Sales Specialist in Philadelphia, PA

Full description of the position

Position Summary: As a Mitigation Sales Specialist, you are often the first face our customers see during one of their most stressful moments -- dealing with water damage in their home or business. Your primary responsibility is to assess the damage, earn customer trust, and convert the opportunity into a restoration job. This role is commission-driven and ideal for individuals who thrive in a high- impact, high-reward environment. While you collaborate with field teams, this is not a technician or supervisory role -- it is a sales-focused, customer- facing role critical to company growth. Key Responsibilities: * Respond promptly to water damage leads and conduct empathetic, professional on-site assessments. * Educate the customer on the scope of damage and confidently present recommended mitigation services. * Secure customer authorization and initiate service agreements -- converting the opportunity into a job. * Document findings and recommendations using our software system (Xcelerate), including moisture readings, photos, and job notes. * Coordinate with Dispatch and Technicians to ensure timely job setup and proper communication handoff. * Maintain consistent communication with customers, insurance adjusters, and team members throughout the job lifecycle. Qualifications: * Experience : Sales experience in restoration, in-home services, construction, or related field preferred. * Skills : Ability to build trust quickly in high-stress situations; excellent communication skills; comfortable using technology and mobile apps for job documentation and communication * Education : High school diploma or equivalent required, IICRC certifications (cleaning and restoration certification) required * Valid Drivers license and clean driving record * Must be able to lift/move 50-75 lbs and occasionally work in confined or moisture-damaged environments. Compensation & Benefits: * Commission-based compensation with strong earning potential * Company-provided vehicle or Auto Allowance + fuel card * Medical, dental, vision insurance * Paid time off and holidays Job Type: Full-time Pay: $70,000.00 - $100,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Mitigation/Restoration Residential Customer Sales: 1 year (Required) License/Certification: * IICRC Certification or WRT Certification (Required) Ability to Commute: * Philadelphia, PA 19136 (Preferred) Work Location: In person