Now Hiring - Comma Insurance - Account Manager in Oklahoma City, OK

Full description of the position

Position Description: The Account Manager position is responsible for delivering a prompt, accurate and positive client experience while effectively advocating for client needs. Successful candidates for this position will support and service a wide range of personal lines accounts such as homeowners, umbrella, life, and auto insurance. Position Responsibilities: * Interact with clients and colleagues in a proactive, friendly, and professional manner. * Equip clients decisions regarding changing coverage needs and additional available coverage options throughout client lifecycle. * Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold and re-written policies. * Assist clients with payment issues and changes as needed. * Process all endorsement requests and maintain policies in compliance with Commas minimum coverage standards. * Retain proper records of all transactions and maintain up-to-date client-specific notes, stored appropriately in Commas system. Knowledge, Skills, and Abilities: Knowledge and Education Requirements - * At least a high school diploma (or equivalent) * Previous sales or customer service experience (does not have to be within the insurance industry) * Must possess and maintain a valid P&C, and Life Insurance License Skills and Abilities - * Proficient technology skills to navigate a variety of internal platforms and more than a dozen external carrier platforms * Strong written and verbal communication skills required establish trust among clients * Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Interacts effectively with producers and other colleagues to deliver a seamless, professional client experience. * Higher-than-average detail orientation to ensure clients receive accurate and effective insurance solutions * Empathetic, active listening skills with the ability to ask appropriate, effective follow up questions * Understand and be able to explain various types of personal insurance coverage to consumers with little knowledge of how insurance works * Consistently deliver a client-focused experience using multiple channels such as phone, video, email, and SMS * Ability to prioritize various tasks effectively and own a task or procedure from start to finish What We Offer: * Comprehensive onboarding and training * Employer Sponsored Benefits (Medical, Dental, Vision, Life, EAP) * Hourly Pay plus Commission and bonuses * 401K retirement plan with company match * Career development and advancement opportunities within a growing company * Paid Time Off ( Vacation, sick, personal days) * Monday- Friday Schedules * Hybrid (weekly Work from home days) Additional Information: You Should Apply If: * You are looking for a new career path which allows you to contribute in a world-class team environment * You enjoy speaking with people and helping them address their insurance needs * You want to work for a growing company that promotes flexibility and work-life balance * You operate with a high degree of personal initiative and thrive in solving challenges * You are able to adapt your work tactics toward proven business processes Job Advertisement: Comma Insurance was established in 2014 to serve customers with integrity, compassion, and excellence while delivering delightful experiences for our clients, partners, and colleagues. We refuse to be the big-box insurance company, and our clients love us because we take real, tangible steps to put them first. * If you are looking to challenge yourself, collaborate with an amazing team, and enjoy helping clients... Apply today and join our winning team!*