Now Hiring - Bishop & Company - Service Consultant (S) (Call Center) in Honolulu, HI

Full description of the position

Bishop & Company is seeking a Service Consultant for a financial organization in Honolulu, HI. The preferred candidate will possess customer service experience and demonstrate a high level of professionalism in phone- based interactions with customers. Full-time and part-time shifts available. Job Duties: * Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas: * basic product knowledge * anticipate call types for the products they're supporting * process/procedures for handling requests * system navigation to look up account information and/or procedures * Assist with Core conversion related inquiries (i.e. "before" and "after" conversion product info) * Complete all other duties as assigned The ideal candidate will have: * High School Diploma or equivalent required * Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment. * Shift will be 8:30 am - 5:00 pm, including Saturday or Sunday, upon completion of training. * High level of professionalism and customer-orientation, with strong verbal skills. * Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. * 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment Additional Information: * Job Type : Temp- Hire Opportunity, full time & part-time shifts available. * Pay : $20/hr * Location : Honolulu, HI 96818 * Parking : Provided on site * Work Schedule: 8:30 am - 5:00 pm, 7 days a week (shifts vary) Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need.* Agents must be available to work on weekends. * Benefits : Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify! Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed. Please forward resumes to: Bishop & Company Phone: 808-[please apply online] Website:[please apply online] Location: Honolulu, HI *No relocation, In-state applicants only. Must be available to interview immediately.* Equal Opportunity Employer - Disability and Veteran