Now Hiring - SolarMax - Professional Services Solar Customer Experience & Field Marketing Specialist in Largo, FL

Full description of the position

Job Description We're hiring a relationship-driven professional to support homeowners after their solar installation by providing hands-on follow-up, system education, and light field marketing support. This role combines customer success, in-home visits, and referral development. You'll work directly with homeowners we've already sold solar to -- no cold calling, no prospecting strangers.Facebook What You 'll Be Doing * Schedule and conduct in-home follow-up visits with existing solar customers * Walk homeowners through their solar system and monitoring app * Answer questions and confirm overall satisfaction * Capture high-quality photos and short videos of completed installations * Coordinate drone photos (or capture them if certified) * Collect marketing assets for social media, website, and ads * Build rapport and guide satisfied homeowners through creating referral lists * Pass referrals to the sales team for follow-up This is a white-glove experience role with light marketing responsibilities -- not a hard sales position. Who This Role Is Perfect For * Personable, confident, and professional in homeowners' homes * Comfortable scheduling and managing in-person appointments * Good eye for photos and basic content capture * Strong communicator who can explain technical concepts simply * Organized with follow-ups and documentation * Bonus: experience in solar, home services, real estate, or field marketing Compensation * Base pay + commission * Commission paid on referrals that convert * Additional earning potential tied to performance Schedule * Full-time * Mix of field visits and follow-up calls * Local territory, mileage reimbursed if applicable Why This Role Matters Our customers love their solar systems. This role ensures they: * Fully understand their system * Feel supported after install * Help us grow through referrals * Provide real-world marketing assets from actual homes Bottom Line If you're great with people, comfortable in the field, and like being rewarded for relationships -- this role is built for you. Job Type: Full-time Pay: $36,400.00 - $41,600.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person