Now Hiring - Haselwood Auto Group - Service Advisors in Bremerton, WA

Full description of the position

Service Advisors assist in delivering remarkable experiences to our customers and are responsible for to provide intake, consultation and advice regarding service and maintenance to our customers. They offer logical diagnostic services or repairs in response to the customer's concerns. Provide accurate estimates for all the services or repairs recommended. They also sell the proper repairs and services to meet the customers needs. They obtain accurate parts and labor prices for all services giving every customer the best possible estimate at the same the repair order is writing, gaining the customers written approval. Maintain service scheduling on a accurate, continuous basis. Property and thoroughly print repair orders with the best information for the technicians as possible. Follow company policies as it pertains to competing repair order information to assist technicians and team leaders. Stay in contact with service customers by phone when their vehicles work is finished. Explain all repairs and charges in detail. Requirements * High School graduation or equivalent * One (1) year service advisor experience, manufacturer training or demonstrated technical expertise. * Automotive Service Excellence (ASE) Certifications preferred. * Experience as a sales representative, consistently meeting or exceeding targets. * Possession of a valid, unrestricted driver's license for more than 3 years. We offer an extremely aggressive pay plan that values your experience/tenure with Customer Satisfaction Index (CSI) bonus. This position offers excellent growth and training opportunities! Flexible schedules available! Incumbents will be required to successfully complete a background check, drug screen, and driving records check. What we offer Benefits * Commission based pay plan $45,000 - $180,000 * 8 week guarantee with training * Weekly pay * 401K with employer match up to 50% of 5% * Medical, Dental, Life & Vision Insurance starting first of the month upon hire! * 1 week of Paid Vacation after 6 months of employment * Sick Leave that is accrued at the rate of 1 hour per 40 hours worked * Employee Wellness Program * Employee Assistance Program for all employees * Employee Vehicle Purchase Program * Employee Referral Program In accordance with RCW 49.44.240 this position is identified as Safety Sensitive and is subject to pre-employment drug screening including cannabis. We look forward to meeting you! Apply today [please apply online] _Equal Opportunity Employer_ #advisor #automotive #parts #sales #customerservice Experience Required * Experience as a sales representative, consistently meeting or exceeding targets. * 1 year(s): Service advisor experience, manufacturer training or demonstrated technical expertise. Preferred * Automotive Service Excellence (ASE) Certifications preferred. Education Required * High School or better Licenses & Certifications Required * Driver's License Skills Required * Computer Skills * Teamwork Skills * Active Listening * Communication Skills * Ability to Work Under Pressure * Adaptability * Selfmotivation Behaviors Required * Dedicated: Devoted to a task or purpose with loyalty or integrity * Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well * Enthusiastic: Shows intense and eager enjoyment and interest * Team Player: Works well as a member of a group Motivations Required * Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization * Growth Opportunities: Inspired to perform well by the chance to take on more responsibility * Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals * Goal Completion: Inspired to perform well by the completion of tasks * Self-Starter: Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.