Now Hiring - Branco Insurance Group, LLC - Personal Lines Account Manager in Naugatuck, CT

Full description of the position

Branco Insurance Group is a client-focused insurance agency dedicated to providing personalized insurance solutions and exceptional service. We specialize in helping individuals and families protect what matters most through tailored personal insurance coverage. We are currently seeking a Personal Lines Account Manager to join our growing team. Position Summary The Personal Lines Account Manager is responsible for servicing and managing a book of personal insurance accounts. This role focuses on building strong client relationships, handling policy changes and renewals, and ensuring clients receive accurate, timely, and high-quality service. Key Responsibilities * Manage day-to-day service needs for personal lines accounts * Process policy changes, endorsements, cancellations, and reinstatements * Handle renewals, remarketing, and coverage reviews as needed * Review policies and documents for accuracy and completeness * Issue certificates, ID cards, and proof of insurance * Communicate with clients regarding coverage options, billing, and policy questions * Work with carriers to resolve underwriting or service issues * Maintain accurate client records in the agency management system * Identify cross-sell and coverage improvement opportunities and communicate them to producers or sales staff Qualifications * 1-3+ years of Personal Lines insurance experience (agency or carrier) * Active Property & Casualty insurance license (or ability to obtain) * Knowledge of personal lines coverages (Auto, Home, Renters, Umbrella, etc.) * Strong customer service, communication, and organizational skills * Ability to manage multiple priorities in a fast-paced environment * Proficiency with agency management systems and carrier platforms What We Offer * Competitive compensation based on experience * Health Insurance * Paid time off and holidays * 401K * Licensing and continuing education support * Career growth opportunities within the agency Job Type: Permanent Pay: $60,000.00 - $95,000.00 per year Work Location: In person