Now Hiring - Zoresco Truck Equipment - Parts and Service Counter in Turtle Creek, PA

Full description of the position

Role and Company Overview: Zoresco is seeking to hire a Parts and Service Counterperson to act as a subject matter expert and liaison between customers and our warehouse. The ideal candidate will have excellent communication skills, be well-organized, be proficient in standard office software and have previous knowledge of vehicles and truck equipment. We are a family-owned and rapidly growing business, and we genuinely believe that our success depends on our teammates. Our mission statement extends to our teammates: quality, profit, and fun. All teammates embrace our core values: passion, integrity, respect, teamwork, and pride. We do what nobody else will! Visit our website at [please apply online] for more detailed information. Job Duties: * Assist customers at the counter by providing product information and pricing, identifying their needs, and making recommendations * Generate and process parts and service quotes * Process sales transactions accurately and efficiently, including cash handling and credit card processing, and collaborate with sales team members to fulfill customer orders * Receive and inspect incoming shipments, verifying the accuracy and quality of products * Pick and pack orders for customer pickup or delivery, ensuring accuracy and timeliness * Stock shelves and organize inventory in the warehouse to maintain cleanliness and accessibility * Maintain a clean and organized work environment, including sweeping, dusting, and disposing of packaging materials * Assist with inventory management tasks, such as conducting cycle counts and reconciling discrepancies * Follow all safety procedures and policies * Maintain and schedule necessary activities with the Service Manager and warehouse personnel * Greet customers both on the phone and in person * Inform customers of the lead times for all their parts and repairs * Assist with all warranty issues and details * Other duties as assigned Working Conditions * Office Setting as well as Shop Setting * Working around machinery and working parts * Working around moving objects and vehicles * Warehouse with extreme temperature changes * Excessive and continuous noise Benefits: Vacation starts at two weeks and incrementally increases 5 paid sick days per year 6 paid holidays per year Health, vision, and dental insurance 401(k) with a generous company match Company swag Equal Opportunity Employer Skills and Experience * High school diploma or GED required * Previous experience in customer service and retail sales, preferably in an industrial or automotive setting * Excellent verbal and written communication skills * Strong interpersonal and communication skills, with a customer-focused attitude * Ability to multitask and work efficiently in a fast-paced environment. * Basic math skills and proficiency in using computerized point-of-sale systems. * Well-organized and detail-oriented * Proficient in standard office software: Word, Excel, Outlook * Knowledge of vehicles and truck equipment a plus * Self-sufficient professional with a "make it happen" attitude * Ability to lift, bend, kneel, and stand * Ability and desire to learn * Ability to pass a pre-employment background check and substance screening What We Look for in a Candidate: Positive Attitude ~ Works consistently with a productive outlook and positive attitude, adding to our positive work atmosphere. Respect ~ Treat others as you want to be treated. Learning ~** Demonstrate the ability and motivation to learn. Although most employees we hire may have some basic skills, they need to be capable of learning throughout the training program. Career-Minded ~ We want people who are looking for a career with Zoresco, not job jumpers. Job Type: Full-time Pay: $21.00 - $28.00 per hour Expected hours: 40 per week Schedule: * 8-hour shift * Day shift * Monday to Friday * No nights * No weekends Work Location: In person