Now Hiring - Zoresco Truck Equipment - Parts and Service Counter in Turtle Creek, PA

Full description of the position

Role and

Company Overview

: Zoresco is seeking to hire a Parts and Service Counterperson to act as a subject matter expert and liaison between customers and our warehouse. The ideal candidate will have excellent communication skills, be well-organized, be proficient in standard office software and have previous knowledge of vehicles and truck equipment. We are a family-owned and rapidly growing business, and we genuinely believe that our success depends on our teammates. Our mission statement extends to our teammates: quality, profit, and fun. All teammates embrace our core values: passion, integrity, respect, teamwork, and pride. We do what nobody else will! Visit our website at [please apply online] for more detailed information. Job

Duties

:

• Assist customers at the counter by providing product information and pricing, identifying their needs, and making recommendations
• Generate and process parts and service quotes
• Process sales transactions accurately and efficiently, including cash handling and credit card processing, and collaborate with sales team members to fulfill customer orders
• Receive and inspect incoming shipments, verifying the accuracy and quality of products
• Pick and pack orders for customer pickup or delivery, ensuring accuracy and timeliness
• Stock shelves and organize inventory in the warehouse to maintain cleanliness and accessibility
• Maintain a clean and organized work environment, including sweeping, dusting, and disposing of packaging materials
• Assist with inventory management tasks, such as conducting cycle counts and reconciling discrepancies
• Follow all safety procedures and policies
• Maintain and schedule necessary activities with the Service Manager and warehouse personnel
• Greet customers both on the phone and in person
• Inform customers of the lead times for all their parts and repairs
• Assist with all warranty issues and details
• Other duties as assigned

Working Conditions

• Office Setting as well as Shop Setting
• Working around machinery and working parts
• Working around moving objects and vehicles
• Warehouse with extreme temperature changes
• Excessive and continuous noise

Benefits

: Vacation starts at two weeks and incrementally increases 5 paid sick days per year 6 paid holidays per year Health, vision, and dental insurance 401(k) with a generous company match Company swag Equal Opportunity Employer Skills and Experience

• High school diploma or GED required
• Previous experience in customer service and retail sales, preferably in an industrial or automotive setting
• Excellent verbal and written communication skills
• Strong interpersonal and communication skills, with a customer-focused attitude
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic math skills and proficiency in using computerized point-of-sale systems.
• Well-organized and detail-oriented
• Proficient in standard office software: Word, Excel, Outlook
• Knowledge of vehicles and truck equipment a plus
• Self-sufficient professional with a "make it happen" attitude
• Ability to lift, bend, kneel, and stand
• Ability and desire to learn
• Ability to pass a pre-employment background check and substance screening What We Look for in a Candidate: Positive Attitude ~ Works consistently with a productive outlook and positive attitude, adding to our positive work atmosphere. Respect ~ Treat others as you want to be treated. Learning ~
• Demonstrate the ability and motivation to learn. Although most employees we hire may have some basic skills, they need to be capable of learning throughout the training program. Career-Minded ~ We want people who are looking for a career with Zoresco, not job jumpers. Job Type: Full-time Pay: $21.00 - $28.00 per hour Expected hours: 40 per week Schedule:
• 8-hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends Work Location: In person