Now Hiring - In-Finite Search Solutions - Inside Sales Representative in Toledo, OH

Full description of the position

We are seeking an Inside Sales Representative to support and grow existing customer accounts within the metals industry. This role is focused on relationship management, order processing, and providing high-level customer support. Candidates with metals industry knowledge may qualify for the higher end of the base salary. High performers have the opportunity to advance into Business Development roles. Responsibilities * Assist customers with placing orders and obtaining pricing * Respond to inquiries regarding order status, delivery timelines, and material availability * Handle inbound phone, fax, and online chat requests (managing multiple chats at once) * Enter and process orders using an internal system * Resolve customer questions, concerns, and complaints through effective problem-solving * Coordinate returns and exchanges as needed Qualifications * 2-5 years of inside sales experience * 1-2+ years of experience in the metals industry preferred * Proficiency with Microsoft Office and general computer systems * Strong communication skills and professional phone presence * Ability to work independently, stay organized, and manage multiple tasks * Basic math skills and a proactive, customer-focused mindset Why You 'll Love This Role * Hybrid schedule: work from home 2 days per week once fully trained * Laid-back culture with no micromanagement * Clear promotion paths--leadership started in entry-level roles * Close-knit team environment * Monthly company events and team outings Compensation: Base salary $50,000-$55,000 (DOE) + overtime + quarterly bonus Schedule: Monday-Friday, 10:00 a.m.-7:00 p.m. Training schedule: 8:00 a.m. -5:00 p.m. for the first 1-2 months Benefits (After 30 Days) * 15 days PTO * Medical, Dental, and Vision Insurance * Life Insurance & Disability Coverage * 401(k) and RRSP with company match * Paid holidays and vacation * Tuition reimbursement and wellness programs Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Ability to Commute: * Toledo, OH 43604 (Required) Ability to Relocate: * Toledo, OH 43604: Relocate before starting work (Required) Work Location: In person