Now Hiring - Business Development Firm - Professional Services Client Enrollment Associate in Kissimmee, FL

Full description of the position

We are a forward-thinking business consulting firm dedicated to delivering exceptional products, customer service, and sales support. We take pride in cultivating a positive work environment where employees are empowered to thrive, and every client receives an outstanding experience. As we continue to expand, we're looking for a driven Client Enrollment Associate to join our growing team and help manage both new and existing client accounts. As a Client Enrollment Associate, you'll act as the main point of contact for our valued clients--ensuring their needs are met with precision, professionalism, and care. The Client Enrollment Associate role requires excellent communication, problem-solving, and multitasking abilities, as you'll handle multiple accounts, resolve inquiries promptly, and support both the customer service and sales teams. As a Client Enrollment Associate, you'll play a vital role in driving account growth, client satisfaction, and overall organizational success. Key Responsibilities of a Client Enrollment Associate * Oversee all aspects of assigned accounts--recommending solutions, processing sales orders, and providing top-tier client support. * Build and sustain long-term client relationships through consistent communication and exceptional sales service. * Identify client needs and deliver tailored sales solutions to maximize satisfaction and retention. * Maintain accurate records of client interactions, sales transactions, and communications within the CRM system. * Participate in regular training sessions and team meetings with fellow Client Enrollment Associates to enhance your sales and customer skills. * Conduct research to gather client feedback, monitor competitors, and identify areas for sales improvement. Qualifications of a Client Enrollment Associate * High school diploma or equivalent experience preferred. * At least 1 year of experience in customer service, sales, or account management. * Previous experience as a Client Enrollment Associate is a strong plus. * Excellent communication skills with a friendly, engaging demeanor. * Team-oriented, yet capable of working independently when needed. * Familiarity with CRM software preferred but not required. Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: In person