Now Hiring - Confidential - Professional Services Property Supervisor for Multifamily Profile in Long Beach, CA

Full description of the position

Job Description Are you a proactive, solutions-driven property management professional who thrives in a fast-paced, field-based environment? We're looking for an experienced Property Supervisor to oversee a portfolio of multifamily properties, deliver exceptional resident and owner experiences, and ensure our communities operate at the highest standards. As a key leader on our Property Management team, the Property Supervisor (PS) will manage daily operations, maintain property conditions, drive financial performance, and serve as the primary point of contact for owners and residents. This is a hands-on role requiring strong operational expertise, excellent communication skills, and an ownership mindset. Essential Job Responsibilities: Property Operations & Oversight * Maintain full awareness of property conditions and daily operations. * Ensure assigned properties remain in excellent operating condition and regulatory compliance. * Respond promptly to emergencies and urgent matters. Owner & Resident Relations * Build and maintain positive, professional relationships with owners and residents. * Serve as the primary point of contact for all inquiries and concerns. * Investigate and resolve resident complaints in a timely, customer-focused manner. Inspections & Compliance * Conduct monthly property walks and semi-annual interior/exterior inspections. * Coordinate and participate in agency and compliance inspections. * Document findings, create work orders, and ensure timely follow-up and resolution. Unit Turns & Rent-Ready Management * Oversee the full vacancy and turn process--from pre-move-out inspections to rent-ready delivery. * Obtain bids, secure owner approvals, oversee vendor work, schedule lock changes, pest control, and take marketing photos. * Deliver complete rent-ready packages within established timelines. Financial & Lease Management * Review monthly financials for accuracy and performance. * Support delinquency and eviction processes. * Track and prepare annual rent increases and lease renewals. * Meet or exceed portfolio financial goals. Vendor Management * Source, schedule, and manage monthly service vendors. * Obtain multiple bids for unit turns and capital projects. * Ensure all vendor activity is accurately documented. Resident Manager Supervision * Train and support on-site resident managers. * Review inspection reports and conduct regular check-ins. * Ensure they have the resources and guidance needed for success. Collaboration & Communication * Participate actively in team meetings and company-wide initiatives. * Maintain timely, clear, and professional communication with internal and external partners. * Use designated software and time-tracking tools consistently. Onboarding & Offboarding Properties * Complete immediate site visits and inspections for new assignments. * Lead owner kickoff calls and prepare recommendations. * Assist with due diligence for acquisitions and dispositions. General Operational Duties * Coordinate notice postings, temporary relocations, cash-for-keys, and work order approvals. * Ensure signage, marketing materials, and lockbox protocols are followed. Professional Development * Stay current with industry trends, regulations, and best practices. Qualifications & Requirements * High school diploma required; bachelor's degree preferred * 5+ years of multifamily property management experience (portfolio experience strongly preferred) * In-depth knowledge of California landlord-tenant law , habitability standards, and fair housing * Proven ability to complete unit turns efficiently and cost-effectively * Excellent written and verbal communication skills * Fluent in English and Spanish * Highly organized with strong time-management skills * Ability to work independently while knowing when to escalate issues * Proficient in MS Office 365, AppFolio, and mobile apps * Valid driver's license, reliable transportation, and auto insurance * Availability during business hours and after-hours for emergencies Core Competencies * Ownership mentality & accountability * Sense of urgency & proactive problem solving * Relationship-building & diplomacy * Attention to detail & consistency * Positive, collaborative team mindset Physical Requirements This is an active, field-based role requiring: * Walking properties and climbing stairs for up to 1-4 hours * Occasional lifting of 25-30 lbs * Standing, bending, kneeling, and accessing tight spaces * Ladder use (6-12 ft) for inspections * Outdoor work in varying weather conditions * Frequent driving between properties Join Our Team If you're a dedicated property management professional who takes pride in operational excellence and resident satisfaction, we'd love to hear from you. Please note: This is not an onsite manager role. This is an office-based position that requires a blend of office and field work, overseeing a portfolio of 300+ units. Regular site visits to properties --primarily within the Long Beach area--are a critical part of the role. Prior experience with this type of fieldwork is required. Mileage reimbursement is provided. Salary/Compensation: $70,304 - $73,000 per year recblid orwbfgep1ozsqinhn2korldrpwda4n