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Now Hiring - Shafer Services, Inc. - Professional Services Commercial Inside Sales Representative in San Antonio, TX

Professional Services Commercial Inside Sales Representative in San Antonio, TX

Shafer Services, Inc.
Base Salary $50K - $65K/yr
Total Comp: NA
Qualifications Years In Sales
Industry: Professional Services

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell nan
To Whom nan

Location:

San Antonio, TX
2.1

Full description of the position

SHAFER MECHANICAL is a family business that has been in South Texas for generations. As our team continues to grow, we are seeking is seeking a full- time, Commercial Inside Sales Rep to add to our family. This important team member will join our growing Commercial HVAC/Mechanical Division. We are seeking a positive, hardworking individual with customer service and sales experience. Please see our prerequisites below and check out our YouTube Channel to learn more. GENERAL POSITION OVERVIEW: Under the supervision of the VP of the Commercial Division, the Commercial Inside Sales Rep performs a variety of specialized duties in the support of the Commercial Sales Team. Job responsibilities include receiving information from our field service team, sourcing parts and material, composing quotes and proposals and delivering to our customers. Key attributes include knowledge of commercial HVAC parts and equipment, service company office procedures, customer service, commercial service process flow, administrative follow up, etc. TIME REQUIREMENTS This position will require 40 hours per week. 7:30am-4:30pm M-F *This position is required to participate in the Emergency & Holiday On-Call Rotation (Shafer Services On-Call Policy). KEY RESPONSIBILITIES AND ACCOUNTABILITIES -- Including, but not limited to: * Locate and source parts and material from a multitude of vendors * Obtain vendor and/or subcontractor quotes * Create proposals and detailed scope of work * Generate Purchase Orders * Work closely with department managers and coordination team * Track open orders and delivery ETA * Shipping and receiving * Warranty submission * Updating and maintaining an active backlog * Reviewing maintenance logs for potential sales opportunities * Provide input for and actively work to achieve and maintain a healthy positive work environment. Display professionalism and serve as a role model. (i.e., promptness, positive attitude, work volume, professional behavior) * Interact with "ALL" departments in order to resolve any pending issues in a positive professional manner * Understanding of company capabilities and service, and effectively communicates all offerings to the client * Answer and take the appropriate action for ALL calls * Monitor, distribute and/or respond to any emails received in the company mailboxes * Ensure that all processes and procedures are completed, quality standards are met, and customer sites are updated within the set customers' expectations * Resolve client issues efficiently, updating systems and informing the appropriate Service Manager of unresolved issues * Create weekly status reports of inside sales backlog, ETAs for critical parts, and identify potential areas of concern that need attention including suggested resolutions DESIRED MINIMUM QUALIFICATIONS: * 2+ years Customer Service Experience (Service Business Environment) * High School Diploma or G.E.D. required * Proficient in Excel, Word, and Outlook * Sales experience is required * Organized and Process/ Detail Oriented * Positive Attitude * Strong written, verbal, and listening communication skills * Ability to multitask * HVAC/Mechanical industry experience is required * Service Titan experience is a plus * Strong written, verbal, and listening communication skills Final Hourly Pay Based Upon Knowledge/Experience. Position is eligible to earn commissions. Since 1988, Shafer Services Plus has been committed to providing the San Antonio community with outstanding heating, cooling, and plumbing solutions. With a family history dating back to 1884, the company has become a leader in developing and maintaining the city's infrastructure, contributing to the growth of San Antonio by installing systems in iconic buildings such as the Hilton Palacio del Rio, Majestic Theatre, Commerce Plaza, and Methodist Metropolitan Hospital. Today, Shafer Services Plus is supported by a team of over 60 professionals who serve more than 6,000 households and businesses across the city. Upholding their five core values, they continue their legacy of service and dedication, and look forward to expanding into new communities in Central Texas. Shafer Services has been recognized as a Top Workplaces to Work in 2024 and one of SABJ's 2025 Best Places to Work. Find out more about us here and what makes us so great here: [please apply online] Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Paid training * Vision insurance Experience: * Customer service: 2 years (Preferred) Work Location: In person
Shafer Services, Inc.
Company Size
1 to 50 Employees
Founded
nan
They Sell
nan
To Whom
nan
Revenue
$1 to $5 million (USD)


Shafer Services, Inc. is currently hiring for 1 sales position
Shafer Services, Inc. has openings in: TX
The average salary at Shafer Services, Inc. is:

1 Yes (amount not posted)

Shafer Services, Inc.
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Shafer Services, Inc.

Shafer Services, Inc. is currently hiring for 1 sales position
Shafer Services, Inc. has openings in: TX
The average salary at Shafer Services, Inc. is:

1 Yes (amount not posted)