Now Hiring - Indiana University Health Care Associates, Inc - Business Development Consultant in Indianapolis, IN

Full description of the position

Business Development Consultant Job Description Overview Business Development Consultant Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking a highly driven* _Business Development Consultant_* to serve as the* _face of the new IU Health Telestroke Program_* . In this role, you will operate with a* _program manager mentality_* , leading relationship management and program execution across multiple hospital partners while driving datainformed decisions, continuous improvement, and measurable impact for stroke patients across Indiana. Key Relationships * Reports to: Service Line Administrator * Direct Reports: None * Shift/Work Style: Fulltime, Monday-Friday, hybrid with some onsite expectations at our downtown Indianapolis office and regional hospital meetings as needed. * The Scope: IU Health Telestroke Program Partnerships You will be the primary point person for participating hospitals; ensuring alignment, traction, and value from program launch through ongoing operations. As the program 's ambassador, you will coordinate outreach, host stakeholder meetings after initial contact, and remain on call for issues escalated by partners so that hospitals receive responsive, highquality support. Program Context: The IU Health Telestroke Program leverages Teladoc technology , a defined clinical algorithm, and 24/7/365 access to boardcertified vascular neurologists to enable rapid stroke evaluation and treatment guidance. The model improves continuity of care, reduces unnecessary transfers, expands access to advanced therapies (including extendedwindow tenecteplase (TNK) where appropriate), and opens pathways to research involvement--helping patients stay closer to home , especially in rural and critical access hospitals. Key Responsibilities * Relationship & Alliance Management: Serve as IU Health's face of the program and primary liaison for hospital partners. Maintain strong, trustbased relationships; ensure alignment on goals, workflows, and value realization. * Program Launch & OnCall Support: Coordinate partner kickoffs and readiness activities. Remain on call as issues arise to drive timely resolution and maintain high partner satisfaction. * Stakeholder Engagement: After initial outreach, lead/attend hospital meetings alongside Dr. Ann Jones to present program capabilities, address clinical/operational questions, and guide next steps. * Project Management: Plan, track, and execute approved partnership opportunities; in select cases, coordinate and complete tasks for opportunities led by other Business Development team members. Own timelines, risks, and deliverables. * Market & Business Case Analysis: Gather and analyze market, utilization, and operational data to inform business cases. Track program metrics (adoption, consult response times, transfer reductions, TNK usage, satisfaction, etc.) and report insights to stakeholders. * Program Evangelism & Growth:Sell the program thoughtfully articulate clinical benefits, operational efficiencies, and financial impact. Support industry/market outreach to shape opportunity development. * Continuous Improvement: Identify barriers, propose solutions, and ask "How can we get better?" Iterate workflows, materials, and partner enablement based on feedback and performance data. * CrossFunctional Collaboration: Work closely with clinical leadership (e.g., vascular neurology), operations, IT (Teladoc enablement), compliance, and regional leadership to ensure smooth implementation and ongoing success. * Total Value Realization: Keep the big picture in view align program outcomes with IU Health's mission, partner goals, and patient impact * The "DNA" for Success * Program Manager Mentality: You own outcomes endtoend structure ambiguity, drive clarity, and deliver. * DataDriven & Insightful: You're strong with data , turning metrics into action and compelling narratives. * Consultative Seller: You can sell the program with credibility; bridging clinical value and business results. * Relationship Builder: You create genuine partnerships and navigate complex matrixed environments with ease. * Flexible & Resourceful: You're not rigid ; you work in the gray , pivot quickly, and find a path forward. * Strategic ProblemSolver: You spot patterns, surface risks early, and craft pragmatic solutions. * Candidate Qualifications Candidates for the position will be evaluated according to the following criteria and competencies. * Bachelor's degree required. * 5-7 years of relevant experience in business development, program management, or partnership/alliance management - preferably within a complex, matrixed environment. * Demonstrated project management and relationship management skills; proven ability to run structured launches, manage timelines, and coordinate multistakeholder teams. * Strong data orientation (tracking, dashboards, outcomes measurement); comfort translating analytics into clear recommendations. * Ability to communicate effectively with clinical and nonclinical stakeholders; medical terminology familiarity is very helpful. * High adaptability and comfort working in the gray; able to pivot quickly in a new, evolving role. * Preferred * Master's degree * Experience in strategy and program development, multisystem implementations, or alliance management. * Background as a former medical professional (e.g., nurse) who has transitioned into professional development/business roles. * Exposure to drug development, nonprofit development/fundraising, or receiving/managing funding. * Consultative sales acumen - able to sell the program intelligently by translating clinical outcomes and operational value into partner business cases. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one* _of the nation 's healthiest states._ IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status._ We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.