Now Hiring - Confidential - Professional Services Inside Sales Specialist in Torrance, CA

Full description of the position

OCS America Inc. is an asset-based international logistics company, air cargo & courier operator, and publications distributor, operating as a U.S. corporation since 1972. We are currently seeking a poised and high-energy level professional to join the Sales team in our Torrance Office as an Inside Sales Representative. Position summary: This position is responsible for conducting sales activity as: * Inside sales (web inquiries, walk-in customers, and existing customers), * Suggesting strategies to Management, * Develop business and implement inventory management, * Assist salespersons in pickup and delivery schedules, inventories, shipping preparations, rate proposals, and pricing, and * Performing any other tasks and responsibilities as requested by Management. Primary Job Functions: 1) Manage inventory and shipping procedures By ensuring incoming shipment and notify inventory update to customers; by maintaining inventory list and stored packages; by preparing shipping document, sending pre-alert, packaging shipment; by communicating with existing customer for pickup, delivery and shipping schedule; by working familiarity with Company daily business operations; by familiarity with Company trace and tracks system and accounting software; may assist customers by providing proof of delivery of client's shipments; Package inspection; by assisting special pickup and delivery. 2) Increase Profits by achieving sales targets of budgetary guidelines; by responding to customer inquiries, requests, and complaints; by visiting current and potential customers to increase sales; by conducting cold calls to new contacts; by assisting with advertisement production and making insertion flyers. 3) Manages and Expands customer Accounts by providing price quotes, proposals, and pricing to existing customers; by following up on past-due accounts receivable to ensure that all collections are completed; by identifying customer needs or problems on time; and by reporting all issues to the necessary parties. 4) Represents the Company by attending trade shows and other Corporate event. Secondary Job Functions: 1) Manage Time Resources by using tools provided by the Company (phone, fax, e-mail, I-Link, WiLL) to maximize productivity and to accomplish tasks on time; by giving detailed instructions and pickup and delivery orders to Operations. 2) Keep Management Informed by participating in meetings; by reporting problems to Management verbally or in writing in order to avoid confusion and further problems; by entering sales activities into the internal Web application. 3) Performs General Administrative Duties by writing and distributing reports and other correspondence; by distributing mail and faxes when necessary; by accurately filing and maintaining documents of Customer's Account information, TSA, AES; by making copies; by performing other administrative duties and needed; by searching whether customers are known shipper or unknown shipper and taking necessary actions in order to acquire as many customers as possible. 4) Maintains Professional and Technical Knowledge by attaining job-related certification; by keeping up on industry trends; by applying that knowledge to the job. Experience/Minimum Qualifications Needed: * Ability to read, analyze, and interpret general business documents, forms, and instructions in English and Japanese. * Ability to write reports, business correspondence, and procedure manuals in English and Japanese. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. * Ability to analyze and use various documents (contracts, purchase orders, etc.). * Ability to use a computer and applications, including Microsoft Windows, Word, Excel, Outlook, and PowerPoint. Education: High School diploma or general education degree (G.E.D.); and at least 3 years related experience and/or training; or equivalent combination of education and experience. Compensation & Benefits: * Competitive compensation * Group Insurances, health, vision, dental, and life * 401K with matching * Paid Vacation, Sick, and Holidays Job Type: Full-time Pay: $21.64 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person