Now Hiring - The UPS Store #1792 - Professional Services Retail Sales Associate in Des Peres, MO

Full description of the position

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best- value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to learn all product and service offerings, alternative solutions, and industry trends * Operates all equipment, software, and devices in an expert fashion and is willing to teach others * Maintains a clean, organized, and safe working environment * Performs other duties as assigned QUALIFICATIONS * Retail/customer service experience a plus * Good communication and people skills * Able to cross-sell and up-sell products and services * Excellent packing skills * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Strong verbal and written communication skills, including spelling and math * Prompt, reliable, and responsible * Able to lift 40+ pounds