Now Hiring - Recovery Centers of America - Outreach Associate in Saint Louis, MO

Full description of the position

Outreach Associate Recovery Centers of America is currently seeking full-time Outreach Associates to join their team! Outreach Associate Outreach Associates are responsible for establishing, maintaining and developing relationships with referents as well as identify new business opportunities within assigned territory. Additionally, Outreach Associates are responsible for working with all facets of the treatment experience for a patient, their family and all referral sources. Job Requirements * Bachelor's Degree or 3 years' experience in Behavioral Health/SUD industry * Valid driver's license required; all required RCA training upon hire date * Demonstrates proven sales and closing skills * Passion for helping those in recovery * Demonstrates exemplary customer service skills * Experience in the sale of products and/or services to multiple management layers of a hospital and/or health systems * Exceptional presentation skills * Strong organizational skills * Displays tact in dealing with staff and management team * Willingness to be flexible in adjusting to new and changing situations * Knowledge of SUD is preferred. Duties and Responsibilities: to include but not limited to the following: * Identifies, builds, and maintains relationships with key referral partners. * Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development. * Manages all client related communication and CRM remotely, via smart mobile devices. Communication may frequently fall outside of regular business hours (including weekends). Occasional overnight travel will be required. * Effectively converts a general inquiry to a rescue by managing the admissions process. Outreach Associates are measured monthly against companywide Key Performance Indicators. (KPI's). * Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders. * Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios. * Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified. * Builds and maintains productive interdepartmental relationships. * Appropriate dress expected. * Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline. * Ability to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline. * Ability to assist clinical team with discharge planning - identifying and contacting appropriate facilities for transfer of care when needed. * Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus. * Outreach Consultants must have the skills and competency to communicate with people at all levels of the organization; including- executive management, patients, and external agencies. About RCA Recovery Centers of America (RCA) was founded with the mission of saving millions of lives from the disease of addiction. RCA is growing and has 13 locations offering best-in-class, evidence-based inpatient, outpatient, and medication-assisted addiction treatment. Our clinical expertise, modern facilities and expansive list of services are highly respected in the addiction treatment industry. RCA believes patients who are treated well get well sooner and stay well. We treat every patient with dignity, discretion, and respect. Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment. Recovery Centers of America provides equal opportunity in employment and in the provision of services. We do not discriminate on the basis of race (including hair type, texture, or style), color, age (40 and over), sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), ancestry, national origin (including Limited English Proficiency), religious creed, disability, veteran status, or any other status protected by law. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Professional development assistance * Tuition reimbursement * Vision insurance Work Location: On the road