Now Hiring - Confidential - Professional Services New Client and Business Sales Associate in Orlando, FL

Full description of the position

New Client and business Sales associate (non-attorney) The Law Firm: We are an entrepreneurial family law firm looking for a sales and relationship associate to join our team and work directly with the managing attorney and the support the team to help our clients. We want to be known for helping our clients during an extremely emotional process feeling as though they are a better person, in a better position, and that they had a team behind them that cared for them. Job overview: This is sales position for a family law firm for a professional looking connect people with our legal services. Sales is a service we perform for our prospective new clients, and not as something to be done "to" them. After our intake gathers information, a good sales associate uses the intake to develop a pre-conditioning package and system meant to help prospective new clients find clarity about their situation, educate them about their options, and help them make the best decision for their future and for the firm to achieve its goals. This position keeps detailed notes in a central database documenting all contacts with the PNC both before, during and after the meeting including all follow-up attempts. This position facilitates a professional introduction ("hand off") to the legal team once an engagement is signed and then opens the file, manages the welcome process and conducts quality control checks at predetermined milestones during the first 30 days and in some cases, during the pendency of the matter. The successful candidate should have prior experience selling high ticket tangible products and professional or financial services utilizing a consultative selling methodology. The successful candidate should have some "real life" experience which they can use to empathize with PNC's who often come to our firm with challenging and sometimes deeply personal situations. The successful candidate embraces metrics, score keeping, transparency, and accountability. Excellent interpersonal and communication skills are an absolute must both in person, by phone and via email. The sales associate should be a lifelong learner with proven track record of self-improvement to keep your sales skills sharp. This is a full-time job where you are expected to manage a caseload, so you absolutely must be able to work 40 hours per week remotely and live locally to Central Florida. Base salary is $52,000/yr, with opportunities for bonus compensation for those who can demonstrate their profitability. The ideal candidate embodies the following traits: * Assertive and confident * Empathic * Team player * Resourceful * You must be tech-friendly (we'll provide training for someone who wants to learn) * highly organized * very motivated to be successful. * Outgoing and loves talking to people Basic requirements: * Strong communication skills * Experience in customer service * Experience in sales * Some legal exposure to working law firms Duties * Converting new leads to clients * Manage own schedule to balance availability for meeting with prospective new clients as well as following-up with PNC's who said "no" and with current clients to conduct quality control calls and interviews. * Onboarding clients to the firm * Follow-up with current clients at set milestones during their case or matter. * Nurturing relationships with current and former clients * Attend networking events for brand visibility * Assists create promotional materials and content * Periodically attend tradeshows and networking events as a professional representative of the firm * Update CRM system with details of all interactions with prospects and clients in a timely manner * Stay current with bar rules, legal industry trends and information. HOW TO APPLY: Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed in someone who works with family law clients and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence please write, "I have read the instructions contained in the job posting and have followed the instructions." Do not send your resume through this website. Email your resume and cover letter in PDF format to [please apply online]. The subject line of the email should your full name followed by one word that you would use to describe yourself in all caps. [For example: Smith, AWESOME] We look forward to reviewing your application. APPLICATIONS RECEIVED THROUGH THIS SYSTEM AND THAT DO NOT FOLLOW INSTRUCTIONS WILL NOT BE CONSIDERED. Job Type: Full-time Pay: $52,000.00 - $65,000.00 per year Benefits: * Flexible schedule * Paid time off * Professional development assistance Experience: * Customer service: 3 years (Required) Ability to Commute: * Orlando, FL 32826 (Required) Work Location: Hybrid remote in Orlando, FL 32826