Now Hiring - Malleys Candies Inc - Professional Services Seasonal Retail Sales Associate - Brookpark in Cleveland, OH

Full description of the position

Job Title: Seasonal Part-Time Retail Sales Associate Location: Brookpark, Ohio Reports To: Store Manager / Assistant Store Manager Position Overview At Malley's Chocolates, our Seasonal Part-Time Retail Sales Associates are the face of our brand--delivering warm, memorable customer experiences and supporting the daily operations of the store. Whether helping a customer select a gift or restocking a display, Sales Associates bring enthusiasm, teamwork, and pride to every shift. This role is ideal for someone who enjoys interacting with people, takes pride in a clean and organized space, and thrives in a fun, fast-paced retail setting. Key Responsibilities Quality of Work Customer and Team Interactions * Greet every customer with a friendly, helpful attitude. * Create positive shopping experiences by offering knowledgeable assistance and warm service. * Work well with teammates to maintain a cooperative and upbeat environment. * Handle customer complaints or concerns professionally, seeking help from a manager when needed. Store Presentation * Keep displays neat, clean, and fully stocked. * Follow store guidelines for merchandising and visual standards. * Take pride in maintaining the appearance of the sales floor, counters, and common areas. Product Knowledge and Procedures * Learn about Malley's products and current promotions to assist customers with recommendations. * Follow all store policies and procedures, including cash handling and safety practices. * Ask questions and seek clarification when unsure of store procedures. Attendance and Reliability * Arrive on time and ready to work all scheduled shifts. * Stay focused and productive while on the floor, contributing to store operations throughout the shift. Sales and Performance Sales Skills * Use suggestive selling to promote seasonal items, Founders Favorites, and featured products. * Support the store's sales goals by recommending items that enhance the customer's purchase. Store Goals Contribution * Understand how daily tasks support the store's overall performance. * Complete assigned tasks thoroughly and on time to help meet team objectives. Autonomy and Initiative * Take ownership of responsibilities and follow through without constant direction. * Look for opportunities to assist teammates and customers throughout the shift. * Keep busy during slower times by restocking, organizing, or preparing for the next customer. Adaptability and Continuous Improvement * Be open to learning new procedures, product information, and store technology. * Embrace feedback from managers and apply it to improve performance. * Adjust quickly to changing priorities, such as shift tasks, customer flow, or new promotions. Teamwork and Dependability * Maintain a respectful, cooperative attitude with coworkers and store leadership. * Offer help to teammates during busy times. * Follow instructions and respond positively to coaching from supervisors. * Be someone the team can count on to show up and do their best every day. Qualifications * Previous customer service or retail experience is helpful but not required. * Friendly, dependable, and enthusiastic about helping others. * Willingness to learn and follow store procedures. * Able to work evenings, weekends, and holidays as needed. * Comfortable working on your feet and lifting up-to 25 lbs. occasionally. Benefits * Employee discount on all Malley's Chocolates * Flexible part-time scheduling * Fun, supportive team environment Malley's Chocolates is hiring Seasonal Part-Time Retail Sales Associates in Brookpark, Ohio! This role focuses on providing excellent customer service in a fast-paced retail environment. Responsibilities include assisting customers, maintaining a clean and organized store, stocking displays, and following store procedures. Previous retail experience is helpful but not required. Ideal candidates are friendly, dependable, and enthusiastic about teamwork. Benefits include an employee discount, flexible scheduling, and a fun work environment. Ability to work evenings, weekends, and holidays is necessary, and you should be comfortable lifting up to 25 lbs occasionally.