Now Hiring - Better Talent - Owner Liaison in Sedona, AZ

Full description of the position

COMPANY OVERVIEW: Myrinn is dedicated to the art of travel, providing exceptional short-term rental experiences, combining innovative management in the heart of Sedona, Arizona. As a fast-growing, locally rooted team, we expertly handle every detail with care and creativity, offering hands-on hospitality with powerful technology for both our homeowners and guests. At Myrinn, you'll discover that we're a team committed to supporting one another, value collaboration, and take pride in doing things right. Here, our employees enjoy a blend of productive work and fulfilling downtime. This is the ideal place to achieve balance and grow, both professionally and personally. If you're looking to advance your career with purpose and become part of a supportive team, we'd love to hear from you. POSITION SUMMARY: If you're someone who finds meaning and satisfaction in assisting homeowners in the short term rental field, pursuing new leads, and being a steady, trusted resource, you'll fit right into this role. As an Owner Liaison in our Sales Department at Myrinn, you'll play a key role in supporting our homeowners and leadership team by maintaining strong, long-term relationships with new and existing homeowners. This is a position built on consistency, care, and collaboration. You will oversee operational processes and foster strong relationships to ensure seamless operations, while delivering clear and thoughtful communication to both internal teams and property owners. In this Hybrid role, you will be in the greater Sedona, Arizona area at least once a week. You'll be trusted to manage details and contribute to a strong team that values shared success. If you take pride in going the extra mile, building relationships, and being the go-to person our homeowners know they can rely on, reach out to us today! RESPONSIBILITIES: * Serve as the primary point of contact for homeowners, providing timely, thoughtful communication and support * Proactively find new properties and manage incoming leads. * Sales Communication: Handle sales calls, video conferences, and meetings with potential homeowners. * Guide new owners through a clear, step-by-step onboarding and listing setup process * Maintain and update property listings across major platforms (Airbnb, Vrbo, [please apply online] Marriott Homes & Villas) * Collaborate with marketing and revenue teams to optimize listing performance and share seasonal insights with owners * Regular travel in Northern Arizona is required to meet with new and existing homeowners * Provide regular owner updates, including performance reports and a monthly newsletter * Assist with process improvements, marketing ideas, home upgrades and staging QUALIFICATIONS: * 1-2 years experience in short term rentals, hospitality, concierge services, property management, sales and/or real estate * Strong interpersonal and communication skills -- able to build lasting relationships through clarity and follow-through * Familiarity with OTA platforms such as Airbnb, Vrbo, [please apply online] and Marriott Homes & Villas * Proficient with software tools; experience with property management platforms like Guesty is a plus * Comfortable guiding clients through structured processes and explaining systems with patience and care * Desired experience in customer service, hospitality, creative marketing, staging, social media, real estate and/or STR's * Highly organized and detail-oriented -- capable of managing multiple tasks without letting anything slip through the cracks * Calm under pressure, with a problem-solving mindset and a dependable, team-oriented approach * Self-starter who is flexible and dependable -- ready to step in where needed and support the team's success COMPENSATION & BENEFITS: $29.00 - $30.00 per hour base pay + Commission. Based on experience Part time (25 hours/week) with opportunities to grow to full time. Full time available for the right candidate. Benefits: * Paid time off: sick days * The opportunity to grow with a local, fast-paced, and values-driven company * The flexibility of a hybrid position * Daily variety and a role where your work directly impacts both people and performance * No medical benefits Schedule: Part Time, 25 hours/week, Monday-Friday or Tuesday-Saturday