Now Hiring - TransformRight LLC - Professional Services Sales Support Administrator in Littleton, MA

Full description of the position

This role involves processing orders, data entry, and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service. Key Responsibilities: * Answer incoming sales calls, address customer inquiries, provide product information, and process orders * Accurately enter and maintain data in CRM and order management systems * Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery * Make outbound sales calls to potential and existing customers to promote products and services * Collaborate with the sales team to follow up on leads and close sales * Provide exceptional customer service by resolving issues and answering questions promptly * Prepare reports and updates on sales activities and customer interactions * Support administrative tasks and assist other departments as needed * Stay informed about products, promotions, and market trends to better assist customers MUST HAVES: * At least 2+ years experience in a sales, account manager or sales support role * Strong verbal and written communication skills * Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software