Now Hiring - Curran Data Technologies - Outbound Appointment Setter (Sales Development Representative) in Indianapolis, IN

Full description of the position

The Mission Your job is straightforward and highly measurable: create sales opportunities by calling specialty medical practices and booking qualified appointments for a closer. You will be the first voice of TheCyberOS--calm, credible, and operationally focused. TheCyberOS helps specialty medical practices become operationally unstoppable through cyber resilience, compliance structure, and continuity planning--so they can continue caring for patients even during a cyber incident. Outcomes You Own (What "Great" Looks Like) Within 60 days, you consistently:

• Book qualifed meeting weekly with the right decision-makers (practice administrator, office manager, physician-owner, COO/CFO where relevant)
• Maintain clean CRM hygiene and accurate pipeline attribution
• Improve connect rates and show rates via disciplined follow-up
• Communicate TheCyberOS value in a way that earns trust in under 30 seconds

What You Will Do

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Responsibilities

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• Make high-volume outbound calls to targeted specialty practices (initially Plastic Surgery and OB-GYN; expand later)
• Identify the right contact(s), navigate gatekeepers, and secure calendar time for the closer
• Use tested talk tracks, objection handling frameworks, and a simple qualification checklist
• Send follow-up emails/texts (as compliant and permitted), confirm meetings, reduce no-shows
• Log every touch in CRM (calls, dispositions, notes, next steps)
• Work a defined list/cadence daily and provide end-of-day reporting
• Continuously refine messaging based on learnings from call recordings and outcomes What You Will Not Do
• You will not "close" deals.
• You will not provide technical consulting on calls.
• You will not request or handle PHI.
• You will not use fear tactics or misleading claims. Ideal Candidate Profile (Skills + Traits) You are likely a fit if you:
• Have 1-3+ years of outbound appointment setting (healthcare, B2B services, IT, compliance, or MSP experience is a plus)
• Sound confident and credible with medical professionals--without being salesy
• Can handle rejection and stay consistent without supervision
• Are coachable: you implement feedback quickly and measurably
• Are process-driven: you like scripts, scorecards, and daily activity targets
• Write clean, concise follow-up messages and keep excellent notes
• Are ethical and accurate--no exaggeration, no manipulation Tools You 'll Use
• Phone, call recording
• CRM (HubSpot)
• Email + calendar scheduling
• Sales enablement assets (one-page readiness scorecard, case studies, proof points) Activity and KPI Expectations (Example Targets) Final targets should match list quality and dialing system, but a strong baseline is:
• Dials/day: 40-80 (or equivalent talk time target)
• Live conversations/day: 8-20 (depending on list/segment)
• Qualified meetings/week: 6-12 (calibrated after first 2 weeks)
• Show rate: 70%+ (improved via confirmations)
• Data accuracy: 95%+ (clean dispositions/notes)

Compensation

(Base + Commission on Collected Revenue) You will receive:

• A competitive base (scaled to experience and expected weekly hours)
• Commission only when revenue is collected from deals that originated from meetings you set and that meet defined qualification standards
• Clear attribution rules (e.g., must be in CRM, must attend, must meet ICP criteria, must be properly tagged)