Now Hiring - AFC Fitness - Membership Consultant in Feasterville, PA

Full description of the position

Description: As a Membership Consultant, you will join the AFC sales team and become a key factor in accomplishing the sales goals set by our General Manager and COO. You will bring high energy and ambition and relish the opportunity to work in a fast paced, high growth health and wellness environment. You will be performing the day-to-day functions of a highly productive inside sales advisor, as well as having a concentrated focus on accomplishing team and club goals. As a great communicator, you will be able to successfully engage with potential and existing members to guide them on their unique path toward their best health outcomes. As a great listener, you will make them feel comfortable as you learn their pain points and effectively talk them through the many options available to them at AFC. You're a self-starter, and helping others is a natural impulse. You have the patience and determination to know that sometimes sales can be a long game, and that consistent follow-up wins every time. Some of the day-to-day responsibilities include, but are not limited to: ? Direct conversation and guided walkthroughs with potential members. ? Reviewing, contacting, and qualifying inbound leads. ? Perform outbound email, texts, and phone prospecting based on internal lists. ? Reengage with longer term leads already in the AFC pipeline. ? Work with internal stakeholders on lead generation sources and strategies. AFC Fitness Membership Consultant Checklist: ? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently. ? Friendly, upbeat, positive demeanor. Team mentality. ? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member checklist. ? Meet membership goals on a consistent basis. Constant pursuit. ? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new opportunities are pursued. ? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and alternate revenue to other departments ? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently. ? Friendly, upbeat, positive demeanor. Team mentality. ? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member checklist. ? Meet membership goals on a consistent basis. Constant pursuit. ? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new opportunities are pursued. ? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and alternate revenue to other departments ? Membership News and Promotions - Communicated consistently to all teams. Fitness, Front Desk. Circling back on updates promotion knowledge for team and desk staff. ? Eye for detail - Keeping tabs on improvements needed and overall club wellbeing. Improvements and member related issues directed to Senior Membership Consultant and/or General Manager. ? Resolving member related topics timely and professionally - In conjunction with AFC Club Lead and GM. ? Effective time management and oversight of workflow. ? Monthly marketing plan and expectations. Business outreach to be organized and defined. ? Closeout plan, agenda and follow through. Closeout is a required shift - Last day of month. ? Providing newsletter and social media topics and content. Requirements: * Schedule to be determined by GM based on Club need. Report directly to SMC and General Manager. * ? Working as a team with Senior Membership Consultant Membership * dept teammates to produce positive experiences * for all guests and prospects. Turning the positive experiences and engagements into membership signups for AFC Bala * Membership Dept. Travel requirement: * No travel