Now Hiring - OHR Rent - Professional Services Fleet and Service Sales Manager in Cleveland, OH

Full description of the position

Job: Fleet & Service Sales Manager Company : OHR Rents Location : Cleveland, OH (Hybrid) Job Type : Full Time Pay Range: $40,000-$45,000 (Base) + Commissions Reports To : Sales Manager Position Summary The Fleet & Service Sales Specialist will be responsible for two core business functions: selling used equipment from the OHR rental fleet and selling service plans to new/existing customers who manage their own equipment. This dual-focus role is designed to maximize revenue from existing assets while expanding the company's footprint in aftermarket services. Key Responsibilities Used Equipment Sales * Inventory Management: Maintain an up-to-date catalog of available used equipment, including specifications, condition reports, and pricing. * Strategy: Prospect and sell used equipment to existing customers, rental accounts, and new buyers. Identify and pursue leads through CRM, industry contacts, online platforms, and social media. * Customer Engagement: Consult & meet with prospective buyers to understand their needs and match them with suitable equipment. * Sales Process Management: Handle quoting, negotiation, and closing of sales, ensuring compliance with company policies. * Fleet Coordination: Work with operations to determine optimal timing for fleet disposition and ensure equipment is sale-ready. * Market Performance: Monitor market trends and competitor pricing to inform sales strategy and pricing decisions. Service Sales * Customer Outreach: Target fleet owners made up of new and existing customers not currently serviced by OHR. The specialist would focus on but not be limited to: Contractors, Rental Companies, Municipalities. * Needs Assessment: Evaluate customer equipment usage and maintenance history to recommend appropriate service plans and/or possible equipment selling opportunities. * Proposal Development: Create customized service plan packages, including preventative maintenance, inspections, and emergency support. * Relationship Building: Develop long-term relationships with customers to encourage service renewals along with possible rental and sales prospects. * Collaboration: Work closely with the OHR service department to determine pricing structures, along with smooth onboarding and delivery of services. * Performance Tracking: Monitor service plan adoption rates, customer satisfaction, and renewal metrics. Essential Job Functions * Establish new customers through cold calling and personal visits to offices and job sites. * Service existing customers. * Coordinate and communicate with branch personnel throughout the rental process. * Meet or exceed rental and sales budget. * Develop product knowledge of current and new fleet. * Educating customers on equipment capabilities. * Territory will be defined as (but not limited to) all areas where OHR Rents conducts day-to-day business operations. Qualifications * Minimum 2 years of sales experience, outside sales preferred. * Background in contractor equipment sales * Ability to work with little supervision and track multiple processes. * Proficient computer skills. * Strong communication, interpersonal, and presentation skills. * Detail oriented. * Ability to multi-task and prioritize. * Bachelor's degree preferred Physical Requirements * Ability to visit customer sites, job sites, and equipment yards, including walking on uneven surfaces, gravel, mud, or construction environments. * Ability to operate a motor vehicle in compliance with company and state safety requirements. About the Company OHR Rents specializes in the rental, sale, and service of general construction equipment, aerial work platforms, and telehandlers. Based in Cleveland with a growing presence in Columbus, we are a fast-paced, team-driven company focused on safety, service, and reliability. Comp and Benefits * Company vehicle. * Company credit card for business related expenses. * You will have the option to supply your own mobile phone or the Company will provide one. * Company laptop. * 401(k) * Health, dental & vision insurance * HSA * Paid time off * Parental leave * Tuition reimbursement Schedule * Monday - Friday License/Certification * Driver's License (Required)