Now Hiring - Red Dog’s Roofing - Inside Sales and Customer Service Representative in Fitchburg, MA

Full description of the position

Telemarketing Associate - Be the Voice That Opens Doors at Red Dog's Roofing Are you confident, outgoing, and love connecting with people? Do you thrive on energy, enthusiasm, and the thrill of helping homeowners take the first step toward protecting their homes? If that sounds like you, we want you on our team. At Red Dog 's Roofing, we don't just make calls we make an impact. What You 'll Do You'll be the first friendly voice homeowners hear, and the one they remember. Every conversation you start helps build trust, strengthen our brand, and open the door to real solutions. In this role, you'll: * Make outbound and inbound calls to homeowners interested in our roofing and home improvement services * Set qualified appointments for our sales team * Enter notes and track progress in our CRM * Follow up with potential customers to ensure no opportunity slips through the cracks * Deliver excellent customer service with professionalism and pride Who You Are You're not afraid to talk to people. In fact, you enjoy it. You bring warmth, confidence, and integrity to every interaction. You're also dependable, organized, and goal-oriented. We're looking for: * A clear, confident communicator with strong people skills * Experience in customer service, call centers, or sales (appointment-setting experience is a plus!) * Someone who thrives in a fast-paced, results-driven environment * A team player with a positive attitude and strong work ethic * A learner who's ready to grow with a company that's going places Why You 'll Love It Here When you join Red Dog's Roofing, you're joining a team that cares about our people, our customers, and our communities. We celebrate wins, support each other, and build each other up every day. Here's what you can expect: * Training & mentorship. learn proven sales strategies, communication techniques, and marketing insights * Career growth. we promote from within and support advancement across departments * Essential industry. roofing is recession-resistant and always in demand * Additional benefits available for full-time team members Ready to Join a Team That 's Built to Win? If you're ready to grow your skills, make a difference, and be part of a high- energy team that's raising the standard in home improvement. Apply today. Your opportunity starts with one call. Let it be yours. Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Expected hours: 30 - 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: In person