Now Hiring - Stillwater Milling Company - Manufacturing ag customer service & sales in Claremore, OK

Full description of the position

* Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders * Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements * Provide product information and recommendations based on customer needs, animal types, and feeding programs * Schedule and coordinate feed deliveries with the warehouse and logistics team * Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing * Maintain accurate records of customer interactions, orders, and special requests in the database or order management system * Communicate with production and inventory teams about product availability and backorders * Generate quotes and invoices for customers * Coordinate with sales representatives regarding customer accounts and special pricing arrangements * Provide information about feed formulations, ingredients, and nutritional specifications when requested * Process returns or exchanges according to company policy * Monitor delivery schedules and proactively communicate any delays to affected customers * Assist walk-in customers at the facility counter with product selection and purchases * Maintain knowledge of seasonal demands and help manage customer expectations during peak times Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested Qualifications- * Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required. * must be available to work Saturdays 3iDVfnjW75