Now Hiring - Buddy Stubbs Harley-Davidson - Retail Clothing Sales Associate in Cave Creek, AZ

Full description of the position

Summary Description Sets-up and maintains an appealing retail environment and assists customers with their shopping and purchase of merchandise. Key Results Areas: * Retail Sales of General Merchandise * Customer Service Major Duties and Responsibilities: Retail Sales of General Merchandise * Answer telephone calls courteously and record accurate and complete messages. * Provide excellent customer service to all of the dealership's customers * Possess the ability to work with several customers at one time while maintaining individual customer satisfaction. * Handle retail sales, returns and special-order transactions of General Merchandise and notify customers when special orders or back-ordered items are received. * Assist with set-up, organization, and staging of special events such as Open Houses, HOG activities, fashion shows and etc. * Receive merchandise from distributors, check merchandise received against shipping documents and tag merchandise. Stock shelves & other displays or place merchandise into stockroom. * Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.) * Ensure merchandise displays are stocked, clean, dust free, and appealing to customers. * Maintain complete, accurate and updated customer mailing lists. * Acquire continual knowledge of new and existing products. Customer Service * Provide excellent customer service to "walk-in and telephone" customers. * Greet customers immediately, in a courteous and friendly manner. General Merchandise Associate * Point out any sales, specials, or new merchandise to customers. * Assist customers with their selection of merchandise and fashion feedback. * Provide prompt and accurate service at cash register. Accept cash, checks, gift certificates & credit card payments for merchandise purchases. * Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right". Present management with customer concerns. Other Duties - As Assigned * Up-sell merchandise whenever possible. * Maintain security procedures to prevent theft and loss of merchandise. * As assigned. Supervisory Responsibilities: - None Qualifications, Certificates, Licenses, Registrations: * High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * PACE (Parts Accessories Clothing Expert). Continued PACE training sessions to obtain certification. * Valid Arizona driver's license. * Schooling or experience in general merchandies and retail sales. * Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn. * Friendly, outgoing personality. * Ability to produce creative and appealing displays * Be prompt and available for flexible scheduling. Physical Demands: * The noise level in the work environment is usually moderate. * Must have the ability to stand and walk the sales floor for most of the day. * Frequently required to bend, stoop, crouch, reach, and lift 40 lb. of merchandise. Working Conditions: * Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events. Job Type: Part-time Pay: From $20.00 per hour Expected hours: 16 per week Benefits: * Employee discount Work Location: In person