Now Hiring - Mark-Taylor Residential Inc. - Leasing Specialist I in Scottsdale, AZ

Full description of the position

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Integrated Operations Network! Mark-Taylor is hiring a Leasing Specialist I, to assist with converting prospective resident inquiries into signed leases, through the delivery of exceptional customer service for our prospective residents. As a Leasing Specialist I, you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ. You will represent the Mark- Taylor by effectively collaborating with onsite community teams to facilitate a smooth and efficient future resident experience. You're Excited About This Role Because You Will: * Manage a high volume of inbound calls from prospective residents, delivering exceptional customer service. * Provide comprehensive information on property availability, pricing, unit features, and community amenities. * Address inquiries related to lease terms, application requirements, and move-in procedures with clarity and professionalism. * Meet weekly targeted goals at 85% consistency. * Leverage persuasive communication skills to convert inquiries into property tours and completed applications. * Highlight property advantages and tailor recommendations to align with the prospect's specific needs. * Accurately input and update prospect details in the CRM system. Maintain an organized follow-up systems, setting reminders to optimize callback opportunities and enhance conversion rates. * Maintain a friendly and professional demeanor, ensuring a positive fist impression of the property. * Follow standard operating procedures to ensure accuracy and compliance. * Participate in ongoing training and development through Mark-Taylor programs and San Casa virtual learning to stay updated on policies and best practices. We're Excited to Meet You! Ideally, You Will Bring: * Entry-level customer service or sales experience is preferred, or translatable skills. * Strong communication and interpersonal skills to engage with prospective residents professionally and empathetically. * Demonstrated ability to remain calm and effective in high-call volume situations. * Proficiency with basic computer applications and a proven ability to quickly adapt to new systems. Why You 'll Love Working at Mark-Taylor: * Opportunities for career growth * Employee referral program * Paid time off, paid sick time, paid holidays, paid volunteer time * Medical, dental, vision benefits, including paid parental leave * 401k with company match * Employee appreciation events * MT Wellness program with optional Gympass membership * Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting hourly pay rate for Leasing Specialist I, is $19.00. This position is eligible for monthly bonuses and a wardrobe allowance. The Leasing Specialist I position will require weekend availability. IndeedMTR01