Now Hiring - TC Consumer Consulting - Professional Services AT&T Customer Sales Associate in Alamo Heights, TX

Full description of the position

TC Consumer Consulting is expanding our AT&T campaign and seeking a motivated AT&T Customer Sales Associate to join our San Antonio team. This position includes hands-on development in customer interaction, sales presentation, and account support while helping local customers upgrade their wireless and fiber services. We proudly represent AT&T to introduce new technology options and deliver reliable service solutions throughout the region. As an AT&T Customer Sales Associate, you'll guide customers through available plans, help them choose the right services for their needs, and support them through enrollment and upgrades. This role is perfect for someone who enjoys engaging with people, thrives in a fast-paced environment, and is excited to grow within the telecom industry. AT &T Customer Sales Associate Responsibilities: * Serve as a main point of contact for customers interested in AT&T wireless and high-speed internet services. * Explain product features, break down plan differences, and present AT&T solutions in an easy-to-understand way. * Assist customers with signing up for new services, upgrading accounts, and making changes to their existing plans. * Share personalized recommendations that enhance customer satisfaction and build trust. * Answer questions, resolve basic service concerns, and provide clear guidance throughout each interaction. * Partner with leadership and teammates to meet weekly and monthly performance goals. * Look for opportunities to improve outreach, streamline the customer experience, and support account growth. * Maintain accurate records and follow all confidentiality, compliance, and campaign guidelines. Qualifications of the AT &T Customer Sales Associate: * High school diploma or equivalent required; additional education a plus. * Experience in sales, customer service, retail, or account management preferred. * Self-motivated, goal-oriented, and able to work independently or within a team. * Strong communication skills and confidence when speaking with customers. * Positive, adaptable, and ready to work in a fast-moving environment. * Interest in telecom, wireless technology, or consumer electronics is helpful. * Professional demeanor and strong problem-solving abilities. Job Type: Full-time Pay: $48,052.61 - $54,256.90 per year Benefits: * Employee discount Work Location: In person