Now Hiring - CI Management Indiana - Entry Level Sales Assistant in Carmel, IN

Full description of the position

We are a sales consulting partner that sharpens AT&T's retail edge through informational, personable conversations. As an Entry Level Sales Assistant in Indianapolis, you'll operate in-store, helping customers navigate the full lineup of cell phones and wireless devices--ensuring every choice reflects speed, value, and seamless integration with AT&T's network. As an Entry Level Sales Assistant, you ensure customers get the best wireless experience--not just the easiest. The Entry Level Sales Assistant verifies upgrade eligibility, recommends cell phones built for AT&T's 5G network, and applies plan-based savings that make high-performance upgrades simple and affordable. Why the Entry Level Sales Assistant Role Matters The world runs on connectivity. You make sure it runs well. The Entry Level Sales Assistant cuts to the chase and hands people the right cell phone, the right plan, and the peace of mind that comes with America's most reliable network. Entry Level Sales Assistant Responsibilities: * Provide timely sales support by responding to customer inquiries with accurate information on AT&T smartphones, wireless devices, and retail service plans. * Assess customer usage patterns and recommend tailored AT&T wireless packages that maximize reliability, coverage, and overall value. * Process account setups, activations, upgrades, and plan adjustments with precision while maintaining sales accuracy, billing compliance, and secure documentation. * Troubleshoot device concerns, clarify requirements, and escalate complex technical or service issues through structured support channels to ensure timely resolution. * Maintain detailed records in sales systems by tracking activations, customer feedback, and retention strategies to support AT&T retail performance goals. * Collaborate with internal teams and other Entry Level Sales Assistants to align retail sales and service efforts, uphold AT&T brand messaging, and meet campaign benchmarks. Entry Level Sales Assistant Preferred Qualities: * High school diploma or GED required; Bachelor's degree in Business, Marketing, Communications, or Technology preferred. * Experience in customer service or retail sales within telecommunications, wireless connectivity, or subscriptionbased industries. * Strong communication and interpersonal skills to explain AT&T smartphone plans, resolve service concerns, and build customer trust. * Organized, proactive, and adaptable mindset with resilience to excel in fastpaced retail sales environments. * Ability to use Entry Level Sales Assistant digital platforms and retail activation tools to manage accounts, track engagement, and ensure compliance with AT&T standards. Job Type: Full-time Pay: $800.00 - $1,400.00 per week Benefits: * Professional development assistance Work Location: In person