Now Hiring - MelroseMAC - Sales Administrator in Los Angeles, CA

Full description of the position

MelroseMAC, a leading provider of communication technology solutions, is looking for a detail-oriented and proactive Sales Administrator to support our dynamic sales team, to ensure smooth and efficient sales operations. This role involves administration of client accounts, coordinating sales activities, and ensuring exceptional customer experiences. If you are resourceful, detail- oriented, thrive in a fast-paced environment and are passionate about supporting business growth, we want to hear from you! Key Responsibilities Sales Support and Coordination Process quotes, purchase orders, and invoices with accuracy and timeliness. Monitor order statuses to ensure timely delivery and provide regular updates to clients. Collaborate with account manager, logistics, finance, and technical teams to streamline sales processes and resolve issues. Client Relationship Management Act as a point of contact for routine client inquiries, providing exceptional service and prompt solutions. Maintain and update client account records using system requirements. Assist in resolving client concerns and escalate issues when necessary to ensure satisfaction. Administrative Duties Schedule and organize client meetings, sales calls, and team events. Prepare sales presentations, reports, and necessary client documentation. Assist with the implementation of sales initiatives and campaigns, providing necessary administrative support. Data Management and Reporting Maintain accurate sales data, forecasts, and pipeline metrics in the CRM system. Generate and distribute regular sales performance and activity reports. Identify trends or inefficiencies in sales operations and propose process improvements. Collaboration Liaise between the sales team and other departments to coordinate efforts and meet client needs. Support onboarding of new clients by working with sales and technical teams to ensure services are set up effectively. Qualifications and Skills Experience: 2+ years in sales support, administrative, or customer service roles, preferably in the technology or communication industry. Technical Skills: Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). Organizational Skills: Ability to multitask, prioritize, and meet deadlines in a fastpaced environment. Communication Skills: Strong verbal and written communication skills, with a customer-focused mindset. Education: High school diploma or equivalent; a bachelor's degree in Business, Administration, or a related field is preferred. Work Schedule Full-time position, Monday-Friday, 9:00 AM - 6:00 PM (1-hour lunch). This is an in office-based role; remote work is not available. Hourly Rate: $25.00 - $30.00 per hour, dependent on experience. About MelroseMAC MelroseMAC is a trusted leader in delivering cutting-edge communication technology solutions. Our mission is to empower businesses with reliable, efficient, and innovative tools to stay connected and competitive. MelroseMAC is an equal-opportunity employer committed to fostering an inclusive and diverse workplace. Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person