Now Hiring - The Neiders Company - Bilingual Leasing Agent in Phoenix, AZ

Full description of the position

Who We Are: Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home. Job Summary: We're looking for an enthusiastic and energetic Bilingual Leasing Agent to join our talented property management team! As a key member of our team, you'll play a vital role in leasing, resident relations, and creating a welcoming environment for both current and prospective residents. If you're passionate about sales, customer service, and building meaningful connections, this is the role for you! Essential Functions: include but are not limited to: * Residents/Guests Retention: You will deliver next-level, unforgettable customer service to both current and prospective residents/guests. You'll build real connections, create excitement, and help drive resident engagement through creative events, social interactions, and community-building initiatives that increase satisfaction, brand buzz, referrals, and long-term retention. * Leasing and Sales: You are a closer -- confident, energetic, and driven. You will be responsible for exceeding occupancy goals by leasing to new residents, renewing current leases, and generating strong referral and return traffic. You know how to sell the lifestyle, not just the apartment, and you thrive in a fast-paced, high-energy leasing environment. * Marketing & Social Media Presence: You will help elevate the property's online presence through social media marketing, creative content, resident features, tours, promotions, and engagement. You're comfortable on camera, understand what drives traffic and leads, and know how to turn views into tours and tours into signed leases. * Compliance: You will ensure all leasing paperwork and customer information is accurate, complete, and properly protected. You will adhere to all local, state, and federal regulations, including Fair Housing laws, while maintaining professionalism at all times. Qualifications: * Minimum of 3 years of leasing, sales, or customer service experience (multifamily experience strongly preferred) * Bilingual in Spanish - written and verbal proficiency required * High school diploma or equivalent * High-energy, outgoing personality with strong closing skills * Proven experience with social media marketing, content creation, and lead generation * Exceptional communication, interpersonal, and relationship-building skills * Comfortable conducting property tours and interacting professionally with residents, vendors, owners, and investors * Highly organized with strong administrative and follow-up skills * Proficient in Microsoft Word and Outlook (property management software a plus) * Ability to work evenings, weekends, and/or holidays as needed * Reliable transportation to and from work * Ability to walk properties, climb stairs, and lift/move up to 25 lbs. Benefits * Medical, Dental, and Vision insurance (eligible after 60 days) * MetLife Supplemental Insurance options * Employee Assistance Program (legal, financial, and counseling services) * 401(k) plan (after 90 days) * Long-Term and Short-Term Disability options * 15 PTO days, 6 paid holidays, and 1 floating holiday * ORCA card * Wellness program and e-learning platform for ongoing development The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.