Now Hiring - Shy Creation - Professional Services Customer Service / Sales Representative in Los Angeles, CA

Full description of the position

For over 20 years, Shy Creation has been a premier leader in the luxury jewelry industry--celebrated for our exquisite diamond designs and exceptional craftsmanship. As an award-winning design house, we are expanding our team and seeking a Customer Service / Sales Representative to join our dedicated, passionate, and dynamic group. At Shy Creation, we foster a supportive and growth-oriented work environment. Our team consists of highly motivated, perceptive, and ambitious individuals who share a commitment to excellence and delivering best-in-class service. If you're looking to join a company that is growing and want to be part of an innovative, fast-paced environment where sales drive success, this is the perfect opportunity. The ideal candidate is sales-driven, confident in building client relationships, proactive, organized, and eager to contribute to revenue growth while providing exceptional service. Why Shy Creation? * $25/hr - $32/hr (depending on experience) * Paid training * Health, Vision, and Dental Insurance * Metro Pass * Paid Jewish Holidays * 401(k) + 4% Match * Extraordinary team atmosphere * Annual bonus * Employee discount Qualifications * 2+ years of customer service experience (required) * 2+ years of Microsoft Excel experience (required) * Strong communication and relationship-building skills * Sales-focused mindset with the ability to engage clients and follow up effectively * Highly detail-oriented with strong organizational and multi-tasking abilities * Proficient in Microsoft Office * Creative, solution-oriented, and highly organized * Motivated self-starter with a strong work ethic and positive attitude * Experience in jewelry and wholesale is a plus Responsibilities * Assisting with sales activities, client follow-ups, and lead nurturing * Supporting the sales team during trade shows and key events * Traveling to trade shows as needed * Ensuring accuracy throughout the sales workflow * Providing exceptional customer communication & support * Analyzing sales data and performance metrics (training provided) * Maintaining strong client relationships and contributing to overall sales growth If you're ready for a role that offers both challenge and opportunity--and want to grow with a company that values its people--apply today and become part of our exceptional team! Job Type: Full-time Pay: $25.00 - $32.00 per hour Expected hours: 38 - 45 per week Benefits: * 401(k) * 401(k) 4% Match * Dental insurance * Employee discount * Health insurance * Vision insurance Experience: * Sales: 1 year (Required) * Customer service: 2 years (Required) Work Location: In person