Now Hiring - Reveal Dental MSO LLC - Inside Sales in Carmel, IN

Full description of the position

Britely Dentures + Implants Studios Role Title: Patient Journey Navigator Core Purpose Guide patients to confidently say yes to life-changing dental implant care by building trust, removing fear, and seamlessly converting interest into virtual and in-office consultations. Who We Hire Experience * 2-5 years in inside sales, patient coordination, or call center environments * Background in high-ticket, high-emotion decisions (healthcare, dental, elective medical, education, home improvement or financial services) * Proven success converting warm and lapsed leads * Comfortable working in CRMs, dialers, and structured follow-up workflows Britely Behavioral Traits (Non-Negotiable) * Empathy First - understands fear, embarrassment, and financial hesitation around tooth loss * Confidence with Compassion - calm, credible, and reassuring without being salesy * Consultative Educator - explains implants clearly and simply * Resilient Closer - doesn't fear objections or follow-up * Purpose-Driven - motivated by changing lives, not just hitting numbers Core Responsibilities * Respond rapidly to inbound implant leads * Qualify patients for implants (clinical readiness, urgency, expectations) * Conduct Britely-branded virtual consultation conversations * Confidently schedule in-office consultations * Re-engage lapsed Britely leads and overcome hesitation * Document conversations accurately in CRM and follow Britely workflows Success at Britely Is Measured By * Lead-to-consult conversion rate * Consultation show rate * Lapsed lead reactivation rate * Speed-to-lead response time * Patient experience and call quality scores Benefits * Health, dental, and vision insurance * Paid time off * Competitive compensation - $60K Base + Commissions * Collaborative, professional, and supportive team culture * Ongoing opportunities for training and professional development * Three shifts available - 7:30a-4:30p, 9:30a-6:30p or 11:30a-8:30p Britely Mindset "Every call is an opportunity to change someone's confidence, health, and quality of life."