Now Hiring - Yash & Lujan Consulting, Inc - Junior Account Manager in San Antonio, TX

Full description of the position

Role Overview The Jr. Account Manager will support senior leaders in managing client relationships, coordinating delivery teams, and ensuring high-quality service across Y&L engagements. This role acts as the connective tissue between clients, consultants, recruiters, and internal leadership helping drive account growth, operational excellence, and client satisfaction. Experience in Account Management for IT Consulting services is preferred; on-the-job training and mentorship will be provided. This role includes opportunities for performance-based incentives tied to activity, client engagement, and successful placements. Key Responsibilities Client Relationship Support Serve as a secondary point of contact for clients, assisting with day-to-day questions, updates, and service requests. Build trusted relationships with client managers, project stakeholders, business partners, and consultant support teams. Participate in client meetings, QBRs, and status calls alongside the Client Engagement Team. Engagement & Delivery Coordination Assist in preparing and maintaining SOWs, project plans, change requests, and reporting dashboards. Coordinate onboarding for new consultants, ensuring smooth start processes and client satisfaction. Support the management of ongoing consulting engagements, ensuring alignment between client needs and Y&L delivery teams. Recruiting & Resource Management Collaborate with the recruiting team to clarify requirements, review candidate profiles, and ensure high-quality submittals for client roles. Track consultant performance, extensions, end dates, and feedback to maintain healthy account operations. Ensure timesheet and billing compliance, raising issues proactively. Support tracking of consultant placements and associated revenue, contributing to account growth and profitability goals Account Growth & Business Development Identify upsell or cross-sell opportunities across Y&L's capabilities--such as data services, digital transformation, cloud modernization, and application development. Support with proposal development, capability decks, pricing support, and RFP/RFI responses. Responsible for maintaining detailed records of client outreach, account research, and pipeline activity in CRM to support business development metrics. Assist in identifying and qualifying new client opportunities, supporting the development of Master Services Agreements (MSAs), and preparing accounts for onboarding. Internal Collaboration Work closely with Delivery, Recruiting, Practice Leads, and Executive Sponsors to ensure seamless client support. Maintain internal records, reporting, account strategy summaries, and current presentations. Participate in internal planning sessions, forecast reviews, and account strategy discussions. Participate in learning program under Senior Managers, developing skills in IT consulting sales, client management, and revenue generation. Qualifications Bachelor's degree in Business, Computer Science, IT, Communications, or related field . 2-5 years of sales or customer service. Experience customer-facing roles, project coordination, or team environments is a plus, but not required. IT Consulting experience is preferred; on-the-job training and mentorship will be provided. Strong communication, organization, and customer service skills. Ability to manage multiple priorities in a fast-paced consulting environment. Interested in technology solutions. Proficiency with CRM tools, Microsoft Office, and collaboration tools (Teams, SharePoint, etc.) What Makes Y &L a Great Place to Grow Exposure to a wide range of enterprise clients, technologies, and project types. Opportunities to grow into a full Account Manager or Client Engagement role. Collaborative, supportive culture centered around client success and consultant care. Pay: $50,000.00 - $70,000.00 per year Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: Hybrid remote in San Antonio, TX 78249